Dead mail in Outbox, blocked all outgoing email. How to delete it?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I got a dead mail in outbox, unable to delete it. It shows unable to display
mail when I open it. And I can not delete it. May someone help? I had tried
to delete outbox folder and use esentutl to fix it, and it does not work.
 
Hi, Jackson.

HOW did you try to delete it? Can you simply drag it to Deleted Items?

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
(Running Windows Mail in Vista Ultimate x64)
 
I had tried delete, Shift-DEL and drag to other folder. It always shows
"unknown error". All of them failed, and the dead mail blocked all outgoing
mail.
 
I had tried both delete it and drag it to other folder. windows mail shown
"unknown error". How can I delete it?
 
I tried to delete the folder under windows mail closed. And delete Outbox
directory. The dead mail did not go away.
 
Did you boot safe mode and try to delete?


Jackson Lin said:
I tried to delete the folder under windows mail closed. And delete Outbox
directory. The dead mail did not go away.
Click to expand...
 
Try removing your mail account. Then go to Tools | Options | Advanced |
Maintenance and set the compact counter to 1. Then close WinMail and let it
compact the database and then when you reopen it, set the counter back to
100. See if that fixes the problem with the outbox and then you can add
your account back again after that.

I don't know if that will fix it or not.

steve
 
It did not work.

Steve Cochran said:
Try removing your mail account. Then go to Tools | Options | Advanced |
Maintenance and set the compact counter to 1. Then close WinMail and let it
compact the database and then when you reopen it, set the counter back to
100. See if that fixes the problem with the outbox and then you can add
your account back again after that.

I don't know if that will fix it or not.

steve
Click to expand...
 
You know, if you delete the inbox, Mail recreates it new and it should
remove that persistent email. If it doesn't, I would be looking on your
computer for inbox.* including in hidden files and see what you find. You
may have more than one. This email may be from another identity or user and
shouldn't appear under your own but somehow does.

If you delete inbox, make sure you aren't connected to Internet when you
open Vista Mail again. If it is gone but comes back after you connect then
the problem is that for some reason it isn't being deleted from your server
and you need to contact your ISP (or server admin) and get them to kill it.
 
That won't work. The physical message is not there. The database still
thinks it is and so it won't get rid of it.

steve
 
Then your only recourse is to delete the database and let it build a new
one. Try just deleting the WindowsMail.MSMessagestore file and then start
WinMail and it should build a new one.

steve
 
I may have missed this one but how are you SURE it isn't at the ISP and
continually being resent?
 
I am sure that is not ISP issue since I had used the system for several month
until it crash to have dead mail. And same setting using outlook is working
fine in same PC. Using Outlook Express is also working fine in WinXP.
 
Make sure WinMail is closed and that the process is ended in Task manager
before trying to delete it.

If you can't delete it, try renaming it to screwup the file extension and
maybe WinMail will create a new one, if you can do that.

steve
 
Back
Top