Word Date/Time Stamp and Reviewer Name in MSWord 2007

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Mar 15, 2012
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I am using MS Word 2007 - I use on a daily basis the track changes function - however, I am not (as used to be the case with MS Word 2003) able to see the Date/Time Stamp and the Reviewer's name when I drag my cursor onto the relevant "tracked" change (i.e. the insertion or the deletion). I have tried to contact Microsoft, but they want to charge me a fee equal to the purchase price of the Office Suite just to answer a simple question in respect of their own product. Can anyone please help me?:confused:
 
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