B
Brian
Hello,
I'm trying to generate a report from 'Access' that will
show response times and the time spent on site by
Employees: -
E.g.
Time of telephone call 23:45
Arrival on site 00:02
Response time = 17
Departure from site = 01:12
Billable time = 70 (or 1 hr 10 mins)
The times are currently being entered into a table and I
would like to add a calculation field in a query that
works out the 'Response time' and the 'Billable time'.
I would also like to set a 'desired' response time of 20
minutes and have any late responses highlighted if
possible.
Finally,
A report would be produced within a certain date range
showing the 'average' response time for the month.
Thanks for any advice/tips in advance
Brian.
I'm trying to generate a report from 'Access' that will
show response times and the time spent on site by
Employees: -
E.g.
Time of telephone call 23:45
Arrival on site 00:02
Response time = 17
Departure from site = 01:12
Billable time = 70 (or 1 hr 10 mins)
The times are currently being entered into a table and I
would like to add a calculation field in a query that
works out the 'Response time' and the 'Billable time'.
I would also like to set a 'desired' response time of 20
minutes and have any late responses highlighted if
possible.
Finally,
A report would be produced within a certain date range
showing the 'average' response time for the month.
Thanks for any advice/tips in advance
Brian.