I learned that no ATAPI backup device can do hardware compression.
http://www.aplawrence.com/Bofcusm/1047.html
Backup software has to do the compressing.
The way to find the firmware version was found here:
http://seer.support.veritas.com/docs/234397.htm
They do have the latest firmware.
The only way they can get more data on the existing tapes is to use a backup
program like Backup Exec.
No such luck with ntbackup.
Using a larger tape won't work either because of incompatibilities.
Oh.... they were 3m Imation Tapes.
Now I get to sound like an expert. :-/
Thanks for all the help.
"Lanwench [MVP - Exchange]"
jd said:
Thank you for replying. I too doubt ntbackup or the o/s. I'm
trolling to find the answer about determining the firmware version of
the drive which is not available for win2000 but oddly enough other
earlier windows operating systems can. The client lost the backup
exec cd <sigh>. After some research I found it may have something to
do with SONY TR-4 tapes as well. Will let you know.
Hi - firmware is OS independent - I don't use Sony drives, but that still
applies. Let us know how you fare....
"Lanwench [MVP - Exchange]"
message It's probably not an OS/NTBackup problem...compression depends on the
hardware/tape drive's capabilities. Did the tape drive come with any
testing utilities? You can usually test the compression settings
therein....