Dad's pc keeps freezing

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Guest

Please please help me...my dad thinks I'm a pc genious. I know how to turn
it on lol. His pc keeps freezing up. When he turns it on this comes up
"mat cli client started" then it disappears. It won't let him defrag. When
he tries it goes to 10% then says deive contents changed restarting. It does
this at least 5 times and then freezes up. Please help me give me some
advice. I'm desperate and he's frustrated. Thank you
 
TL said:
Please please help me...my dad thinks I'm a pc genious. I know how to turn
it on lol. His pc keeps freezing up. When he turns it on this comes up
"mat cli client started" then it disappears. It won't let him defrag. When
he tries it goes to 10% then says deive contents changed restarting. It does
this at least 5 times and then freezes up. Please help me give me some
advice. I'm desperate and he's frustrated. Thank you
Click to expand...

Defrag in safe mode.
 
TL said:
Please please help me...my dad thinks I'm a pc genious. I know how
to turn it on lol. His pc keeps freezing up. When he turns it on
this comes up "mat cli client started" then it disappears. It won't
let him defrag. When he tries it goes to 10% then says deive
contents changed restarting. It does this at least 5 times and then
freezes up. Please help me give me some advice. I'm desperate and
he's frustrated. Thank you
Click to expand...

It's probably antivirus software or some other program working that keeps
changing the disk contents and giving defrag fits.

It might work if you tried it from Safe Mode. That's a much better way to
run that sort of thing anyway. If it won't work in Safe Mode either, let us
know; you'll have to figure out how to turn off whatever is doing the
writing to the disk drive.

I've assumed the machine is virus and spyware free, BTW. If not, that could
be the reason, especially if the machine has been zombied and is sending out
spam? Just a thought.

Pop`
 
Joe M. said:
I have windows xp professional and cable IP and have exactly the same
problem. PC Doctor says all hardware is fine but I have corrupt software
at
0xFFFFFF. I was on the net and a message appeared that a software would
complete in 4 minutes and I could either resart now or in 4 minutes. I
selected restart now; the machine never restarted and this problem did.
would
really appreciate help to get out of this. the first time it took about 20
tries and it restarted. This time I tried about 30 times over 2 days and
it
loaded.
Click to expand...

Sounds like malware installing. Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 
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