cyclic restart

[Guest]

I run Win XP home editon with 2 user accounts defined. Coming back from Stand by, I log in one with account no. 1, and after apparently loading all preferences, a window pops up saying the system has recovered from a serious error and asks if it should send feedback or not, but gives no time to actually do it as it just reboots. Logging in with the other account works fine. Scenario with the first account results in reboot every time. Safe mode works fine, but I can't find any problem. Other than reinstalling (which will be my next step unless I can fix this), any suggestion will be greatly appreciated

Cheers // Arturo

 

[Bill]

-----Original Message-----
I run Win XP home editon with 2 user accounts defined.

Coming back from Stand by, I log in one with account no. 1,
and after apparently loading all preferences, a window pops
up saying the system has recovered from a serious error and
asks if it should send feedback or not, but gives no time
to actually do it as it just reboots. Logging in with the
other account works fine. Scenario with the first account
results in reboot every time. Safe mode works fine, but I
can't find any problem. Other than reinstalling (which will
be my next step unless I can fix this), any suggestion will
be greatly appreciated.

Cheers // Arturo
.

Try here - there's troubleshooting information which might
help:
http://support.microsoft.com/default.aspx?scid=kb;en-us;320299&Product=winxp

Bill