Cyclic Redundancy Error

[Guest]

Hi there

I have a user who has been experiencing problems with their Outlook.pst file. The file size is around 1,400,000kb running on Windows Pro XP (Outlook 2002). I have run chkdsk /f on the hard drive with no errors and then I go directly to running Scanpst.exe which does not complete (I get a message saying that it was unable to access the file or something).

Since I have run both the above processes, is there any other way to salvage this data? Naturally, I cannot move the file or copy it either. I did rename it and start another Outlook.pst file which functions normally but I am unable to salvage (i.e. import) any of the old data

Thanks for any help you can provide

Best
DM

 

[Roady [MVP]]

I assume you did all this when Outlook was closed? Then this is an
indication that your hard drive is failing/damaged and saving the file is
quite hard/impossible. You might want to take this to the hardware
newsgroup.

Good Luck!

--
Roady [MVP]
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-----

Hi there,

I have a user who has been experiencing problems with their Outlook.pst

file. The file size is around 1,400,000kb running on Windows Pro XP
(Outlook 2002). I have run chkdsk /f on the hard drive with no errors and
then I go directly to running Scanpst.exe which does not complete (I get a
message saying that it was unable to access the file or something).

Since I have run both the above processes, is there any other way to

salvage this data? Naturally, I cannot move the file or copy it either. I
did rename it and start another Outlook.pst file which functions normally
but I am unable to salvage (i.e. import) any of the old data.