cyclic redundancy check

  • Thread starter Thread starter Margaret
  • Start date Start date
M

Margaret

Hello folks,

I have a HP Deskjet 3325.

I'm printing a few sheets (colour) and keep getting the message "There was an
error writing to USB001 for the printer (hp deskjet 3320 series): Data error
(cyclic redundancy check)"

Can you please explain this to me? I've tried printing a few sheets and each
time (after printing a different amount on each sheet) the error message is
repeated. I had this problem a while ago which disappeared for a while.

I wrote to HP for some advice and have tried some of those suggests, all of
which have failed. Here's some of what they wrote and my most recent
response..... (maybe I should buy another brand of printer or is it a windows
thingy?)
From: Regional Customer Contact Centre
The file you want to print might be corrupted. To check this, create a new file
Click to expand...
in Notepad/WordPad or Paint and if this file >prints out correctly, the problem
is probably caused by the software being used when the error appears.

I have resaved the file in Paint (.bmp) format and reprinted it. Problem
still occurs.
exclamation mark or a red cross.

There is neither a mark nor cross.
If the USB controllers in the Device manager look fine, check which type of USB
Click to expand...
chipset is installed. The chipset type can be >checked in the Device manager
where it should be possible to see a USB Root Hub & another USB device (for
example >Intel, VIA, AMD). If the USB chipset is not an Intel chipset, contact
the manufacturer of the computer to obtain an update for >this USB chipset
......

That Manufacturer would be HP. I have a Pavilion 6617.

Many thanks.
 
I had the same problem with a hp printer. It turned out that the usb
ports on the pci card were the problem - even though they detected
devices and appeared to be working properly in every other way. When
I switched to the onboard usb the problem was gone. I had loaded
updated drivers for everything and tried every other solution I came
across on the net. If your usb ports are already onboard maybe you
should try an add-in card? Good luck.
 
I had the same problem with a hp printer. It turned out that the usb
ports on the pci card were the problem - even though they detected
devices and appeared to be working properly in every other way. When
I switched to the onboard usb the problem was gone. I had loaded
updated drivers for everything and tried every other solution I came
across on the net. If your usb ports are already onboard maybe you
should try an add-in card? Good luck.
Click to expand...

Sounds like a hardware problem. Maybe the USB cable (try another), or
the ports as above.
 
Alan said:
(e-mail address removed) (Esther) wrote in message

Sounds like a hardware problem. Maybe the USB cable (try another), or
the ports as above.
Click to expand...

I had a similar problem that I traced to an self-powered USB hub. I
replaced with a powered hub and have not seen the error since.

Mark
 
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