Cutting ts users off at end of day

[eotrue]

We are using 2000 and 2003 ts and some people are not
logging off at the end of the day preventing the backup of
our database. Right now I have ts configuration set at:

Over ride a users settings: end disconnected session after
10 minutes.

Active session limit Never
Idls session limit 2 hours


over ride a users settings: when session limit is reached
or connection broken end session

I have these same settings on the 2000 ts server and all
is fine, I have these setttings of the 2003 ts server and
not everyone gets cut off at the end of the day.

There is usually 3 hours between when we close shop and
they need to be cut off.

Any suggestions?

 

[Jason Hall [MSFT]]

--------------------

Content-Class: urn:content-classes:message
From: "eotrue" <[email protected]>
Sender: "eotrue" <[email protected]>
Subject: Cutting ts users off at end of day
Date: Thu, 15 Apr 2004 07:08:53 -0700

I have these same settings on the 2000 ts server and all
is fine, I have these setttings of the 2003 ts server and
not everyone gets cut off at the end of the day.

Any suggestions?

--------------------

You may be experiencing the issue outlined in KB article 832088: Windows
Server 2003 Terminal Server ignores the idle disconnect settings
support.microsoft.com/?id=832088

There is a hotfix to resolve this issue, but you must contact Microsoft
Support to obtain it.
NOTE: If you call Microsoft Support for a hotfix that is not available for
public download, there will be no support charges.

--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
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