custom forms are not used in certain cases

  • Thread starter Thread starter M. Daniels
  • Start date Start date
M

M. Daniels

Hi,

envir.: windows 2000 (clients), windows 2000 small business server, Exchange
Server, Office XP

We created some custom forms for 2 of our public folders. Once you´ve made a
new element (in this case an calender entry), the new form is used. But
sometimes (and I can´t define in which certain case), the connection to this
custom form is lost for the older entrys and if one opens them, the standart
outlook form is used (even if I defined the custom form to be the standart
for this special folder!).

Does someone know this problem or, even better, a solution?

Thanks a lot!
 
Outlook build number? Have you checked the value of the Message Class field
for the items? Does the form have code behind it?
 
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