Custom form in public folder always wants to save changes

  • Thread starter Thread starter Tom G.
  • Start date Start date
T

Tom G.

I have a problem with a custom form that I've published in a public folder
(contact items) and set as the default (only allowable) form. Every time
you open one of the contacts, regardless of whether you make a change to
the contact, Outlook always asks if you want to Save Changes. I tried
clearing the forms cache but it still does it.

I can open a contact to view it then close it. Save changes pops up.
Doesn't matter if I say yes or no. If I reopen the same contact, it will
go through the exact same process even though no edits were made.

Any thoughts on what's up or how I fix it?
 
The symptoms suggest that something in the form's design is changing a property value. It could be code behind the form or some odd interaction with a combo box or list box.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
The symptoms suggest that something in the form's design is changing a
property value. It could be code behind the form or some odd
interaction with a combo box or list box.

I'll check. There is a list box and a radio button group for two custom
fields but they aren't doing anything other than offering the possible
values. There is no code behind the form.
 
How are the possible values for the list box being set?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
How are the possible values for the list box being set?

2 custom fields

Name: Media Release
Type: Keywords
ListStyle: 1-Option
Property to use: Value
Possible values: None;Email;Fax

Name: Format
Type: Text
TextBox

No validation
 
Media Release is bound to a keywords field but it looks like it's set up as a single-select list box? That could be part of the problem. A text field would be more appropriate in that scenario.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Media Release is bound to a keywords field but it looks like it's set
up as a single-select list box? That could be part of the problem. A
text field would be more appropriate in that scenario.

That was it. I ended up copying the data in the keywords field to User 1.
Deleted the keywords field. Pointed the single-select control to User 1.
Republished the form and no more "save on exit" message. Yay.
 
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