G
Guest
I created a custom form, as per Pat's blog. I cleared the form cache several
times after. I followed full instructions on microsoft link posted here,
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558
however I still cannot get a clean form. I have renamed
extend.dat,outcmd.dat,frmcache.dat as suggested, and created new profile
also.
Two problems:
1 When I try to enter new contact or open an existing one, I get the message
that "BCM has encountered a problem and needs to close. We are sorry...etc."
When I 'X' that window, my custom form appears, and BCM has not actually
closed.
2 However form has all of my email showing in the history, whether for new
contact or existing, and I have not linked any email yet. I've gone back and
cleared the cache again and again..... deleted the folders
times after. I followed full instructions on microsoft link posted here,
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558
however I still cannot get a clean form. I have renamed
extend.dat,outcmd.dat,frmcache.dat as suggested, and created new profile
also.
Two problems:
1 When I try to enter new contact or open an existing one, I get the message
that "BCM has encountered a problem and needs to close. We are sorry...etc."
When I 'X' that window, my custom form appears, and BCM has not actually
closed.
2 However form has all of my email showing in the history, whether for new
contact or existing, and I have not linked any email yet. I've gone back and
cleared the cache again and again..... deleted the folders