Bob - Crystal Graphics finally contacted me with my issue. Here's their
response. I hope that helps!
Hello Catherine
There seems to be a small problem getting Template files installed to the
correct location. We are investigating the issue. In the mean time , please
try this work - around resolution.
Do you have winrar installed on your system. If NO , then Login to
http://www.download.com/WinRAR/3000-2250-10007677.html and download winrar
3.71. Install . This is a small application. A FREE DOWNLOAD
Copy one of the downloaded template to desktop or download template from
server to desktop.
Select and right click \ select - extract to (template
name)PowerPlugs_Templates_for_PowerPoint.
A new folder is created on desktop. Open folder and check for a file with
..pot extension. Open PPT \ select blank slide \ format \ slide design \
click on the 'browse' option \ from desktop \ open template folder and select
that .pot file \ apply. Template is applied to slides.
If it works fine this way , extract all .pot files in this sequence and copy
all pot files to template folder C:\Documents and Settings\user\Application
Data\Microsoft\Templates.