Curious HDD Issues

[david_moss1]

Hi,

I have two Maxtor HDDs that started to produce errors a few weeks ago
after they overheated (I think).

The disks were in use commercially, and have since been swapped out but
I thought I'd try to resurrect these.

I've run all the tests provided with the Maxtor PowerMax and all pass,
including the tests that when passed means the disks are 'certified
error free'. But I'm still not sure if they're working correctly and
am hesitant to put anything important on them. All tests pass, but if
I try to run a full low level format from within PowerMax it fails
almost immediately saying there's an error.

Curiously though, I am able to completely low level format the disks if
I use the low level format of my controller card, which seems to
complete without error.

Any thoughts on what's going on here. I don't understand why
everything seems fine, except for the low level format in PowerMax, and
then only in PowerMax.

Any thoughts would be greatly appreciated.

 

[Rod Speed]

(e-mail address removed) wrote

I have two Maxtor HDDs that started to produce
errors a few weeks ago after they overheated (I think).

The disks were in use commercially, and have since
been swapped out but I thought I'd try to resurrect these.

I've run all the tests provided with the Maxtor PowerMax and all pass,
including the tests that when passed means the disks are 'certified
error free'. But I'm still not sure if they're working correctly and
am hesitant to put anything important on them. All tests pass,
but if I try to run a full low level format from within PowerMax
it fails almost immediately saying there's an error.

PowerMax can be rather flakey, so that may not mean much.

Curiously though, I am able to completely low level format
the disks if I use the low level format of my controller card,
which seems to complete without error.

Those just tell the drive to do that and dont have any
real error checking, so that doesnt mean a lot either.

Any thoughts on what's going on here.

Likely just PowerMax having a brain fart when doing a LLF.

I don't understand why everything seems fine, except for the
low level format in PowerMax, and then only in PowerMax.

Any thoughts would be greatly appreciated.

Post the Everest SMART data for the drives.
http://www.majorgeeks.com/download.php?det=4181

Run a full SMART test using smartctl from a linux like knoppix.

 

[Folkert Rienstra]

Thanks for the replies.

I've run the everest smart tests and the results are below.
Interestingly, the first drive failed with:

05 Reallocated Sector Count 63 61 59 1946
Pre-Failure: Imminent loss of data is being predicted

so I guess it's only fit for the bin.

So may be your next if you don't solve what's causing this.

The second passed all tests, but even then the same test produced:

05 Reallocated Sector Count 63 242 215 115 OK:
Value is normal

- 115 reallocated secotors? I guess that's not good either.

Is the second disk worth the effort?

I guess it should be ok if it has passed the tests?

'the' tests?

The PowerMax LLF still fails on both disks.

Could it be having an issue working with my controller card?

Why don't you tell us by telling us what it fails with.

Any thoughts greatly appreciated.

Never post wide listings through Google.

[ Maxtor 6Y160M0 (Y47ZRH0E) ]

threshold cur low

03 Spin Up Time 63 252 252 3599 OK: Value is normal
04 Start/Stop Count 0 253 253 20 OK: Always passing
05 Reallocated Sector Count 63 61 59 1946 Pre-Failure: Imminent loss of data is being predicted
06 Read Channel Margin 100 253 253 0 OK: Value is normal
07 Seek Error Rate 0 253 252 0 OK: Always passing
08 Seek Time Performance 187 253 249 38537 OK: Value is normal
09 Power-On Time Count 0 251 251 45474 OK: Always passing
0A Spin Retry Count 157 252 252 0 OK: Value is normal

0B Calibration Retry Count 223 253 252 0 OK: Value is normal
Good!

0C Power Cycle Count 0 253 253 37 OK: Always passing
C0 Power-Off Retract Count 0 253 253 0 OK: Always passing
C1 Load/Unload Cycle Count 0 253 253 0 OK: Always passing
C2 Temperature 0 253 253 52 OK: Always passing
C3 Hardware ECC Recovered 0 253 252 490 OK: Always passing
C4 Reallocation Event Count 0 248 248 5 OK: Always passing
C5 Current Pending Sector Count 0 253 251 0 OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 253 249 0 OK: Always passing

C7 Ultra ATA CRC Error Rate 0 37 35 1280 OK: Always passing
High!

[ Maxtor 7Y250M0 (Y65LGPQE) ]

03 Spin Up Time 63 185 183 7604 OK: Value is normal
04 Start/Stop Count 0 253 253 27 OK: Always passing
05 Reallocated Sector Count 63 242 215 115 OK: Value is normal
06 Read Channel Margin 100 253 253 0 OK: Value is normal
07 Seek Error Rate 0 253 252 0 OK: Always passing
08 Seek Time Performance 187 251 248 37490 OK: Value is normal
09 Power-On Time Count 0 243 243 18497 OK: Always passing
0A Spin Retry Count 157 253 252 0 OK: Value is normal
0B Calibration Retry Count 223 253 252 0 OK: Value is normal
0C Power Cycle Count 0 253 253 52 OK: Always passing
C0 Power-Off Retract Count 0 253 253 0 OK: Always passing
C1 Load/Unload Cycle Count 0 253 253 0 OK: Always passing
C2 Temperature 0 253 253 50 OK: Always passing
C3 Hardware ECC Recovered 0 253 252 2019 OK: Always passing

C4 Reallocation Event Count 0 1 1 309 OK: Always passing

Odd attribute values.

C5 Current Pending Sector Count 0 253 226 0 OK: Always passing

C6 Off-Line Uncorrectable Sector Count 0 1 1 268 OK: Always passing

C7 Ultra ATA CRC Error Rate 0 1 1 8726 OK: Always passing

Very high.

 

[Folkert Rienstra]

Typical Maxtor issue.



I have had that with Maxtors. The SMART thresholds are set
far too optimistically on those.

Whatever that has got to do with that LLF test failing, babblebot.

Don't waste your time on those disks. They will just continue to
produce more defects.

I have seen it several times with Maxtor disks.

*Your* Maxtor disks, babblebot. There are 2 divisions within Maxtor.
His may well be from the other group than yours are from.

 

[Folkert Rienstra]

Yeah, that's the problem.

Yep, that's what I'd do with it myself. I've never seen a drive
with that many reallocated sectors ever be reliable after that.

Having fun playing with words, Roddy?

You've never seen a drive with that many reallocated sectors, ever.

Yeah, thats not good either, tho obviously not as obscene as the other one.

Not in my opinion. You dont see that many sectors going bad for
no reason, and that reason usually indicates that the drive is dying.

But 2 drives exhibiting the same problems is too much of a coincidence.
The problem is likely external and therefor to be solved externally.

I guess it should be ok if it has passed the tests?

Nar, the SMART is being too optimistic there, its an ex drive.

The PowerMax LLF still fails on both disks.

Then I'd make a warranty claim on both drives.

Could it be having an issue working with my controller card?

Nope, that wont produce reallocated sectors.

Any thoughts greatly appreciated.

[ Maxtor 6Y160M0 (Y47ZRH0E) ]

[misquoted shit removed]

 

[Arno Wagner]

Hi,

I have two Maxtor HDDs that started to produce errors a few weeks ago
after they overheated (I think).

Typical Maxtor issue.

The disks were in use commercially, and have since been swapped out but
I thought I'd try to resurrect these.

I've run all the tests provided with the Maxtor PowerMax and all pass,
including the tests that when passed means the disks are 'certified
error free'. But I'm still not sure if they're working correctly and
am hesitant to put anything important on them. All tests pass, but if
I try to run a full low level format from within PowerMax it fails
almost immediately saying there's an error.

I have had that with Maxtors. The SMART thresholds are set
far too optimistically on those.

Curiously though, I am able to completely low level format the disks if
I use the low level format of my controller card, which seems to
complete without error.

Any thoughts on what's going on here. I don't understand why
everything seems fine, except for the low level format in PowerMax, and
then only in PowerMax.

Any thoughts would be greatly appreciated.

Don't waste your time on those disks. They will just continue to
produce more defects. I have seen it several times with Maxtor
disks.

Arno

 

[david_moss1]

Thanks for the replies.

I've run the everest smart tests and the results are below.
Interestingly, the first drive failed with:

05 Reallocated Sector Count 63 61 59 1946
Pre-Failure: Imminent loss of data is being predicted

so I guess it's only fit for the bin.

The second passed all tests, but even then the same test produced:

05 Reallocated Sector Count 63 242 215 115 OK:
Value is normal

- 115 reallocated secotors? I guess that's not good either.

Is the second disk worth the effort? I guess it should be ok if it has
passed the tests?
The PowerMax LLF still fails on both disks. Could it be having an
issue working with my controller card?

Any thoughts greatly appreciated.

[ Maxtor 6Y160M0 (Y47ZRH0E) ]

03 Spin Up Time 63 252 252 3599
OK: Value is normal
04 Start/Stop Count 0 253 253 20
OK: Always passing
05 Reallocated Sector Count 63 61 59 1946
Pre-Failure: Imminent loss of data is being predicted
06 Read Channel Margin 100 253 253 0
OK: Value is normal
07 Seek Error Rate 0 253 252 0
OK: Always passing
08 Seek Time Performance 187 253 249 38537
OK: Value is normal
09 Power-On Time Count 0 251 251 45474
OK: Always passing
0A Spin Retry Count 157 252 252 0
OK: Value is normal
0B Calibration Retry Count 223 253 252 0
OK: Value is normal
0C Power Cycle Count 0 253 253 37
OK: Always passing
C0 Power-Off Retract Count 0 253 253 0
OK: Always passing
C1 Load/Unload Cycle Count 0 253 253 0
OK: Always passing
C2 Temperature 0 253 253 52
OK: Always passing
C3 Hardware ECC Recovered 0 253 252 490
OK: Always passing
C4 Reallocation Event Count 0 248 248 5
OK: Always passing
C5 Current Pending Sector Count 0 253 251 0
OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 253 249 0
OK: Always passing
C7 Ultra ATA CRC Error Rate 0 37 35 1280
OK: Always passing
C8 Write Error Rate 0 253 252 0
OK: Always passing
C9 <vendor-specific> 0 253 247 1
OK: Always passing
CA <vendor-specific> 0 253 241 0
OK: Always passing
CB <vendor-specific> 180 253 252 0
OK: Value is normal
CC <vendor-specific> 0 253 251 0
OK: Always passing
CD <vendor-specific> 0 253 252 0
OK: Always passing
CF <vendor-specific> 0 252 252 0
OK: Always passing
D0 <vendor-specific> 0 252 252 0
OK: Always passing
D1 <vendor-specific> 0 193 193 0
OK: Always passing
63 <vendor-specific> 0 253 253 0
OK: Always passing
64 <vendor-specific> 0 253 253 0
OK: Always passing
65 <vendor-specific> 0 253 253 0
OK: Always passing


[ Maxtor 7Y250M0 (Y65LGPQE) ]

03 Spin Up Time 63 185 183 7604
OK: Value is normal
04 Start/Stop Count 0 253 253 27
OK: Always passing
05 Reallocated Sector Count 63 242 215 115
OK: Value is normal
06 Read Channel Margin 100 253 253 0
OK: Value is normal
07 Seek Error Rate 0 253 252 0
OK: Always passing
08 Seek Time Performance 187 251 248 37490
OK: Value is normal
09 Power-On Time Count 0 243 243 18497
OK: Always passing
0A Spin Retry Count 157 253 252 0
OK: Value is normal
0B Calibration Retry Count 223 253 252 0
OK: Value is normal
0C Power Cycle Count 0 253 253 52
OK: Always passing
C0 Power-Off Retract Count 0 253 253 0
OK: Always passing
C1 Load/Unload Cycle Count 0 253 253 0
OK: Always passing
C2 Temperature 0 253 253 50
OK: Always passing
C3 Hardware ECC Recovered 0 253 252 2019
OK: Always passing
C4 Reallocation Event Count 0 1 1 309
OK: Always passing
C5 Current Pending Sector Count 0 253 226 0
OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 1 1 268
OK: Always passing
C7 Ultra ATA CRC Error Rate 0 1 1 8726
OK: Always passing
C8 Write Error Rate 0 253 252 0
OK: Always passing
C9 <vendor-specific> 0 253 252 0
OK: Always passing
CA <vendor-specific> 0 253 214 0
OK: Always passing
CB <vendor-specific> 180 253 251 0
OK: Value is normal
CC <vendor-specific> 0 253 248 0
OK: Always passing
CD <vendor-specific> 0 253 252 0
OK: Always passing
CF <vendor-specific> 0 253 252 0
OK: Always passing
D0 <vendor-specific> 0 253 252 0
OK: Always passing
D1 <vendor-specific> 0 196 192 0
OK: Always passing
63 <vendor-specific> 0 253 253 0
OK: Always passing
64 <vendor-specific> 0 253 253 0
OK: Always passing
65 <vendor-specific> 0 253 253 0
OK: Always passing

 

[Rod Speed]

I've run the everest smart tests and the results are below.
Interestingly, the first drive failed with:

05 Reallocated Sector Count 63 61 59 1946
Pre-Failure: Imminent loss of data is being predicted

Yeah, that's the problem.

so I guess it's only fit for the bin.

Yep, that's what I'd do with it myself. I've never seen a drive
with that many reallocated sectors ever be reliable after that.

The second passed all tests, but even then the same test produced:

05 Reallocated Sector Count 63 242 215 115
OK: Value is normal

- 115 reallocated secotors? I guess that's not good either.

Yeah, thats not good either, tho obviously not as obscene as the other one.

Is the second disk worth the effort?

Not in my opinion. You dont see that many sectors going bad for
no reason, and that reason usually indicates that the drive is dying.

I guess it should be ok if it has passed the tests?

Nar, the SMART is being too optimistic there, its an ex drive.

The PowerMax LLF still fails on both disks.

Then I'd make a warranty claim on both drives.

Could it be having an issue working with my controller card?

Nope, that wont produce reallocated sectors.

Any thoughts greatly appreciated.

[ Maxtor 6Y160M0 (Y47ZRH0E) ]

03 Spin Up Time 63 252 252 3599
OK: Value is normal
04 Start/Stop Count 0 253 253 20
OK: Always passing
05 Reallocated Sector Count 63 61 59 1946
Pre-Failure: Imminent loss of data is being predicted
06 Read Channel Margin 100 253 253 0
OK: Value is normal
07 Seek Error Rate 0 253 252 0
OK: Always passing
08 Seek Time Performance 187 253 249 38537
OK: Value is normal
09 Power-On Time Count 0 251 251 45474
OK: Always passing
0A Spin Retry Count 157 252 252 0
OK: Value is normal
0B Calibration Retry Count 223 253 252 0
OK: Value is normal
0C Power Cycle Count 0 253 253 37
OK: Always passing
C0 Power-Off Retract Count 0 253 253 0
OK: Always passing
C1 Load/Unload Cycle Count 0 253 253 0
OK: Always passing
C2 Temperature 0 253 253 52
OK: Always passing
C3 Hardware ECC Recovered 0 253 252 490
OK: Always passing
C4 Reallocation Event Count 0 248 248 5
OK: Always passing
C5 Current Pending Sector Count 0 253 251 0
OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 253 249 0
OK: Always passing
C7 Ultra ATA CRC Error Rate 0 37 35 1280
OK: Always passing
C8 Write Error Rate 0 253 252 0
OK: Always passing
C9 <vendor-specific> 0 253 247 1
OK: Always passing
CA <vendor-specific> 0 253 241 0
OK: Always passing
CB <vendor-specific> 180 253 252 0
OK: Value is normal
CC <vendor-specific> 0 253 251 0
OK: Always passing
CD <vendor-specific> 0 253 252 0
OK: Always passing
CF <vendor-specific> 0 252 252 0
OK: Always passing
D0 <vendor-specific> 0 252 252 0
OK: Always passing
D1 <vendor-specific> 0 193 193 0
OK: Always passing
63 <vendor-specific> 0 253 253 0
OK: Always passing
64 <vendor-specific> 0 253 253 0
OK: Always passing
65 <vendor-specific> 0 253 253 0
OK: Always passing


[ Maxtor 7Y250M0 (Y65LGPQE) ]

03 Spin Up Time 63 185 183 7604
OK: Value is normal
04 Start/Stop Count 0 253 253 27
OK: Always passing
05 Reallocated Sector Count 63 242 215 115
OK: Value is normal
06 Read Channel Margin 100 253 253 0
OK: Value is normal
07 Seek Error Rate 0 253 252 0
OK: Always passing
08 Seek Time Performance 187 251 248 37490
OK: Value is normal
09 Power-On Time Count 0 243 243 18497
OK: Always passing
0A Spin Retry Count 157 253 252 0
OK: Value is normal
0B Calibration Retry Count 223 253 252 0
OK: Value is normal
0C Power Cycle Count 0 253 253 52
OK: Always passing
C0 Power-Off Retract Count 0 253 253 0
OK: Always passing
C1 Load/Unload Cycle Count 0 253 253 0
OK: Always passing
C2 Temperature 0 253 253 50
OK: Always passing
C3 Hardware ECC Recovered 0 253 252 2019
OK: Always passing
C4 Reallocation Event Count 0 1 1 309
OK: Always passing
C5 Current Pending Sector Count 0 253 226 0
OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 1 1 268
OK: Always passing
C7 Ultra ATA CRC Error Rate 0 1 1 8726
OK: Always passing
C8 Write Error Rate 0 253 252 0
OK: Always passing
C9 <vendor-specific> 0 253 252 0
OK: Always passing
CA <vendor-specific> 0 253 214 0
OK: Always passing
CB <vendor-specific> 180 253 251 0
OK: Value is normal
CC <vendor-specific> 0 253 248 0
OK: Always passing
CD <vendor-specific> 0 253 252 0
OK: Always passing
CF <vendor-specific> 0 253 252 0
OK: Always passing
D0 <vendor-specific> 0 253 252 0
OK: Always passing
D1 <vendor-specific> 0 196 192 0
OK: Always passing
63 <vendor-specific> 0 253 253 0
OK: Always passing
64 <vendor-specific> 0 253 253 0
OK: Always passing
65 <vendor-specific> 0 253 253 0
OK: Always passing

 

[Folkert Rienstra]

Hi,

I have two Maxtor HDDs that started to produce errors a few weeks ago
after they overheated (I think).

The disks were in use commercially, and have since been swapped out but
I thought I'd try to resurrect these.

I've run all the tests provided with the Maxtor PowerMax and all pass,
including the tests that when passed means the disks are 'certified
error free'. But I'm still not sure if they're working correctly and
am hesitant to put anything important on them. All tests pass, but if
I try to run a full low level format from within PowerMax it fails
almost immediately saying there's an error.

Curiously though, I am able to completely low level format the disks if
I use the low level format of my controller card, which seems to
complete without error.

Any thoughts on what's going on here. I don't understand why
everything seems fine,

except for the low level format in PowerMax, and then only in PowerMax.

Any thoughts would be greatly appreciated.

Since no current (and not so current) HD do support LLF (Format Track)anymore
(except IBM/Hitachi, Format Unit) there are obviously different degrees of 'LLF'.

 

[Rod Speed]

Having fun playing with words, Roddy?

Having fun playing with your dick, ****nert ?

You've never seen a drive with that many reallocated sectors, ever.

Guess which pathetic little pseudokraut prat has just
got egg all over its pathetic little face, as always ?

But 2 drives exhibiting the same problems is too much of a coincidence.

Nope, not when they are both Maxtors.

The problem is likely external

Those dont usually produce reallocated sectors, ****wit.

and therefor to be solved externally.

I guess it should be ok if it has passed the tests?

Nar, the SMART is being too optimistic there, its an ex drive.

The PowerMax LLF still fails on both disks.

Then I'd make a warranty claim on both drives.

Could it be having an issue working with my controller card?

Nope, that wont produce reallocated sectors.

Any thoughts greatly appreciated.
[ Maxtor 6Y160M0 (Y47ZRH0E) ]

 

[Arno Wagner]

Thanks for the replies.

I've run the everest smart tests and the results are below.
Interestingly, the first drive failed with:

05 Reallocated Sector Count 63 61 59 1946
Pre-Failure: Imminent loss of data is being predicted
so I guess it's only fit for the bin.
Indeed.

The second passed all tests, but even then the same test produced:

05 Reallocated Sector Count 63 242 215 115 OK:
Value is normal

- 115 reallocated secotors? I guess that's not good either.

It depends. I have two maxtors with 100-200 reallocated sectors and
they have been running reliably for several years now. But they
never had additional defects and are very well cooled.

Is the second disk worth the effort? I guess it should be ok if it has
passed the tests?

Not necessarily. What you can try is to operate it for some weeks
carefully. Don't put important data on it but use it. Run a long
SMART self-test every few days. If the number of defects increases,
then throw it away. If it stays constant, the disk may be fine.

The PowerMax LLF still fails on both disks. Could it be having an
issue working with my controller card?

Quite likely. But it does just trigger SMART self-tests. You can do
that e.g. with smartctl -t <long|short> <device> yourself. smartctl is
available under Linux and Windows.

Arno

Any thoughts greatly appreciated.

[ Maxtor 6Y160M0 (Y47ZRH0E) ]

03 Spin Up Time 63 252 252 3599
OK: Value is normal
04 Start/Stop Count 0 253 253 20
OK: Always passing
05 Reallocated Sector Count 63 61 59 1946
Pre-Failure: Imminent loss of data is being predicted
06 Read Channel Margin 100 253 253 0
OK: Value is normal
07 Seek Error Rate 0 253 252 0
OK: Always passing
08 Seek Time Performance 187 253 249 38537
OK: Value is normal
09 Power-On Time Count 0 251 251 45474
OK: Always passing
0A Spin Retry Count 157 252 252 0
OK: Value is normal
0B Calibration Retry Count 223 253 252 0
OK: Value is normal
0C Power Cycle Count 0 253 253 37
OK: Always passing
C0 Power-Off Retract Count 0 253 253 0
OK: Always passing
C1 Load/Unload Cycle Count 0 253 253 0
OK: Always passing
C2 Temperature 0 253 253 52
OK: Always passing
C3 Hardware ECC Recovered 0 253 252 490
OK: Always passing
C4 Reallocation Event Count 0 248 248 5
OK: Always passing
C5 Current Pending Sector Count 0 253 251 0
OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 253 249 0
OK: Always passing
C7 Ultra ATA CRC Error Rate 0 37 35 1280
OK: Always passing
C8 Write Error Rate 0 253 252 0
OK: Always passing
C9 <vendor-specific> 0 253 247 1
OK: Always passing
CA <vendor-specific> 0 253 241 0
OK: Always passing
CB <vendor-specific> 180 253 252 0
OK: Value is normal
CC <vendor-specific> 0 253 251 0
OK: Always passing
CD <vendor-specific> 0 253 252 0
OK: Always passing
CF <vendor-specific> 0 252 252 0
OK: Always passing
D0 <vendor-specific> 0 252 252 0
OK: Always passing
D1 <vendor-specific> 0 193 193 0
OK: Always passing
63 <vendor-specific> 0 253 253 0
OK: Always passing
64 <vendor-specific> 0 253 253 0
OK: Always passing
65 <vendor-specific> 0 253 253 0
OK: Always passing

[ Maxtor 7Y250M0 (Y65LGPQE) ]