CTHELPER.EXE Is Crashing XP-SP3 Installatin

  • Thread starter Thread starter Sunny
  • Start date Start date
S

Sunny

When I got to "Backing up files" in the XP-SP3 Installation Wizard, all
progress stopped. When I brought up Windows Task Manager, I found that
CTHELPER.EXE was using 97% of the CPU. When I killed the CTHELPER.EXE
process, the SP3 installation went on to completion with no further
problems.
 
CTHELPER is installed with a Creative/Soundblaster audio card and does not
need to be running all the time; that's why killing it caused no problems.
Beyond that, I have no idea as to why it screwed things up, except I do not
have mine running at all when Windows starts - you could ask the tech
support folks at Creative.
 
Back
Top