How is that not enough information? You have the issue, system, etc.
And by the way, caps doesn't mean one is yelling or is being rude.
This issue has been resolved without your help and you have proved
that my post was not skipped since it was answered in less than 24
hours. Why don't you go and refresh your mind with the links you
posted below and consider not assisting anyone if you're going to be
rude.
You should still go read those links. ALL CAPITAL LETTERS IS INDEED the
equivalent of shouting on groups and forums. The fact that you probably
didn't know that is excusable and you're right, the response was rude &
crude not to mention stupid, IMO.
There is nothing wrong with ignorance in any particular area; the only
time it's "wrong"is when the "offender" has such a closed mind that they
cannot/will not take a moment to see what's up and what they might be
doing wrong. Then the ignorant person switches from being ignorant to
being a closed mind or worse.
Also, never let the ravings of ANYONE online bug you; it's going to
happen wherever you go and is actually to be expected. Rants and raves
are just something present due to the nature of the beast.
If you have to use all caps for some reason, explain why at the very
beginning; and then post away. But if you aren't forced to for whatever
reason, then don't.
HTH
Twayne