Crucial Deliveries

  • Thread starter Thread starter Stuart B
  • Start date Start date
S

Stuart B

On 30th May I ordered one stick of memory from Crucial in East
Kilbride which is local to me in Glasgow and opted for the "free"
delivery .It shipped on the 31st and today Monday 4th June it still
hasn't arrived . The webpage shows it was sent Special Delivery (?)
I phoned this morning and when I asked if it had been sent First Class
or Second the girl couldn't say .She just kept insisting it was sent
"Packet Post" and didnt seem to know that could be either 1st or 2nd
..( Their website says it is sent First Class)

She insisted that it could take up to 3 (working) days but that is
what the website says

My experience over many years is that First Class mail arrives next
day ..very rarely otherwise .
Anyonee had any recent experiences of orders from Crucial U.K. ?

Stuart
 
My experience over many years is that First Class mail arrives next
day ..very rarely otherwise .
Click to expand...

Packages often take much longer.
I wouldn't worry until an entire week had past, unless you paid
considerably extra for special handling and upgraded postage fees.

One thing you have to *really* watch out for, especially with things
like parcel-post, UPS, FEDEX, or other package deliveries, is NOT
getting it in your mailbox; but finding it on your doorstep or next to
your back door, or similar places where the delivery man just drops the
thing off ... right where *anybody* could pick it up.

Just the other day (for example) the UPS man dropped off a package worth
about $75 US, while the front door was open (screen door closed) and the
wife and I were sitting in the living-room not ten feet from the door.
He didn't bother to ring the doorbell or even say, "Hi!"; just dropping
the box off outside the door. That's NOT supposed to happen, according
to the company; but it does happen all the time.

So, I suggest checking outside all your doors at least twice a day.
You might have already received the item; and not even known it's there.
;-{
 
Stuart B said:
On 30th May I ordered one stick of memory from Crucial in East
Kilbride which is local to me in Glasgow and opted for the "free"
delivery .It shipped on the 31st and today Monday 4th June it still
hasn't arrived . The webpage shows it was sent Special Delivery (?)
I phoned this morning and when I asked if it had been sent First Class
or Second the girl couldn't say .She just kept insisting it was sent
"Packet Post" and didnt seem to know that could be either 1st or 2nd
.( Their website says it is sent First Class)

She insisted that it could take up to 3 (working) days but that is
what the website says

My experience over many years is that First Class mail arrives next
day ..very rarely otherwise .
Anyonee had any recent experiences of orders from Crucial U.K. ?
Click to expand...
**** sake....

ITS ONLY BEEN TWO WORKING DAYS SINCE THE 31ST.
 
**** sake....

ITS ONLY BEEN TWO WORKING DAYS SINCE THE 31ST.
Click to expand...

Yes. I can count and I am not deaf .

First Class mail almost without exception arrives the next day ( or
did you miss that part above ) which would have been Friday ,then
there is Saturday and now there is today Monday . So if you are
counting Royal Mail working days t( days with a delivery) then it is
three.

Stuart
 
In message <[email protected]> Stuart B
On 30th May I ordered one stick of memory from Crucial in East
Kilbride which is local to me in Glasgow and opted for the "free"
delivery .It shipped on the 31st and today Monday 4th June it still
hasn't arrived . The webpage shows it was sent Special Delivery (?)
I phoned this morning and when I asked if it had been sent First Class
or Second the girl couldn't say .She just kept insisting it was sent
"Packet Post" and didnt seem to know that could be either 1st or 2nd
.( Their website says it is sent First Class)

She insisted that it could take up to 3 (working) days but that is
what the website says
Click to expand...

Maybe you should listen?

Assume it shipped after close-of-business on the 31st, the first working
day was the 1st. You're complaining before noon on the second day for
something shipped post. Don't.
 
In message <[email protected]> Stuart B


Maybe you should listen?

Assume it shipped after close-of-business on the 31st, the first working
day was the 1st. You're complaining before noon on the second day for
something shipped post. Don't.
Click to expand...

Crucial's working days has nought to do with it .It WAS shipped on the
31st ( in fact Crucials computer says it shipped on the day it was
ordered ..the 30th) so ,repeating myself , by first class post it
should have arrived on the following day which was Friday 1st and then
there was Saturday ( RM deliver that day as well) and then there is
today so I am perfectly reasonable by expecting it to be here by
today. The time of todays posting was after the postman had been .
There is only one delivery a day . I get loads of mail and I am well
aware of how long things take to arrive .
Stuart .
 
Stuart B said:
Yes. I can count and I am not deaf .

First Class mail almost without exception arrives the next day ( or
did you miss that part above ) which would have been Friday ,then
there is Saturday and now there is today Monday . So if you are
counting Royal Mail working days t( days with a delivery) then it is
three.
Click to expand...
It comes SD. Saturdays don't count.
 
Stuart B said:
Crucial's working days has nought to do with it .It WAS shipped on the
31st ( in fact Crucials computer says it shipped on the day it was
ordered ..the 30th) so ,repeating myself , by first class post it
should have arrived on the following day which was Friday 1st and then
there was Saturday ( RM deliver that day as well) and then there is
today so I am perfectly reasonable by expecting it to be here by
today. The time of todays posting was after the postman had been .
There is only one delivery a day . I get loads of mail and I am well
aware of how long things take to arrive .
Stuart .
Click to expand...

**** sake...

If you wanted the thing the next day, you should have ****ing paid for
next day.

And yes, Crucials working day has EVERYTHING to do with it. Business
collections are done by 5pm. Crucial work later than that so although
it may have been packed and sent to "Despatch", it may not have made
the post for that day.

First Class IS NOT GUARANTEED NEXT DAY and hasn't been for quite a
while.
 
**** sake...

If you wanted the thing the next day, you should have ****ing paid for
next day.

And yes, Crucials working day has EVERYTHING to do with it. Business
collections are done by 5pm. Crucial work later than that so although
it may have been packed and sent to "Despatch", it may not have made
the post for that day.

First Class IS NOT GUARANTEED NEXT DAY and hasn't been for quite a
while.
Click to expand...

Do you start all your conversations with "**** sake" ?

Where exactly did I say I wanted it next day . All I was saying that
First Class mail ,in my experience,arrives next day ..and I do know it
is not guaranteed next day .Anyone knows that .

As for when it was shipped it might have slipped your attention as you
were so busy preparing to write " ****s sake" that they have it logged
as being sent for shipping on the 30th .
Anyway when it does eventually arrive I'll check the date stamp
AND
To rub salt in the wounds I get an e-mail tonight which says .

"
Give Crucial Technology Europe Your Feedback
on Your Recent Purchase & Enter to Win £25 Today!
------------------------------------------------------
Dear

We hope you are enjoying the item(s) you purchased at Crucial
Technology Europe
on 30/05/2007. Now that you've had
a few days with the product(s) you purchased, we'd like to hear
what you think about it! "
 
Stuart B said:
Do you start all your conversations with "**** sake" ?
Click to expand...

Only when talking to braindead halfwits.
Where exactly did I say I wanted it next day .
Click to expand...

Where you started bitching on about it being 1st class and not turning
up on Friday.
 
Only when talking to braindead halfwits.
Click to expand...

Of course I am . When did we meet again ?
Where you started bitching on about it being 1st class and not turning
up on Friday.
Click to expand...

I only said that I expected it next day seeing as it had been sent
First Class not that I wanted it next day . That was based on my
experience over many years of getting FC mail the next day .

And by the way it still hasn't turned up .
 
On 30th May I ordered one stick of memory from Crucial in East
Kilbride which is local to me in Glasgow and opted for the "free"
delivery .It shipped on the 31st and today Monday 4th June it still
hasn't arrived . The webpage shows it was sent Special Delivery (?)
I phoned this morning and when I asked if it had been sent First Class
or Second the girl couldn't say .She just kept insisting it was sent
"Packet Post" and didnt seem to know that could be either 1st or 2nd
.( Their website says it is sent First Class)

She insisted that it could take up to 3 (working) days but that is
what the website says

My experience over many years is that First Class mail arrives next
day ..very rarely otherwise .
Anyonee had any recent experiences of orders from Crucial U.K. ?

Stuart
Click to expand...


You need to gain a wee bit of PATIENCE.

1) "Shipped" on 31st means nothing, often vendors generate
a shipping order but it doesn't physically leave that day.

2) Just because it's Crucial UK, doesn't necessarily mean
their physical office is where they're keeping their
product. It could be shipping from quite a bit further
away.

3) As others already mentioned, due to the weekend it was
only a couple of business days. If you "needed" it before
now, you should have planned ahead and ordered it before you
did. Free shipping is definitely NOT "I demand it now"
shipping. How about if you insist on next-day shipping, you
order it elsewhere, pay for expedited order handling and pay
for next-day delivery?

4) Do you always freak out when you don't get something the
next day? If so, quit buying products because having others
do extra work trying to track something before there's any
reason to suspect a problem, increases cost for the company
and that is passed on to the rest of us as customers.

5) Take a pill, or two, as many as it takes to knock you
out for a few days then when you wake up it'll probably be
there.
 
You need to gain a wee bit of PATIENCE.

1) "Shipped" on 31st means nothing, often vendors generate
a shipping order but it doesn't physically leave that day.
Click to expand...


I have been assured it left on the 31st
2) Just because it's Crucial UK, doesn't necessarily mean
their physical office is where they're keeping their
product. It could be shipping from quite a bit further
away.
Click to expand...


It is shipped from East Kilbride . about 8 miles from my home ( I know
it has to go to a local MLO)

3) As others already mentioned, due to the weekend it was
only a couple of business days. If you "needed" it before
now, you should have planned ahead and ordered it before you
did. Free shipping is definitely NOT "I demand it now"
shipping. How about if you insist on next-day shipping, you
order it elsewhere, pay for expedited order handling and pay
for next-day delivery?
Click to expand...
I know that if I absolutely HAD to have it the next day I could have
got it shipped SD but I havent said anywhere I did have to have it
next day . I was simply saying that as it was coming First Class I
expected it to arrive next day or the day after,my experience being
that FC mail does arrive the next day ( Dunno how many times I need to
say this) . RM does deliver on Saturdays as well you know .
4) Do you always freak out when you don't get something the
next day? If so, quit buying products because having others
do extra work trying to track something before there's any
reason to suspect a problem, increases cost for the company
and that is passed on to the rest of us as customers.
Click to expand...

I am not "freaking out" I only telephoned Crucial once to confirm the
shipping date as their tweb page said ( and still says) it was sent SD
when it wasnt paid for and they confirmned it was sent First Class
Packet Post .
5) Take a pill, or two, as many as it takes to knock you
out for a few days then when you wake up it'll probably be
there.
Click to expand...
Hopefully it will be tomorrow cos if it isn't it's more likely not to
arrive at all
 
Stuart B said:
On 30th May I ordered one stick of memory from Crucial in East
Kilbride which is local to me in Glasgow and opted for the "free"
delivery .It shipped on the 31st and today Monday 4th June it still
hasn't arrived . The webpage shows it was sent Special Delivery (?)
I phoned this morning and when I asked if it had been sent First Class
or Second the girl couldn't say .She just kept insisting it was sent
"Packet Post" and didnt seem to know that could be either 1st or 2nd
.( Their website says it is sent First Class)

She insisted that it could take up to 3 (working) days but that is
what the website says

My experience over many years is that First Class mail arrives next
day ..very rarely otherwise .
Anyonee had any recent experiences of orders from Crucial U.K. ?
Click to expand...

Reading all replies, no one has seem to come up with this theory...MAYBE THE
BLOODY THING WAS MISROUTED OR LOST!?!
 
Reading all replies, no one has seem to come up with this theory...MAYBE THE
BLOODY THING WAS MISROUTED OR LOST!?!
Click to expand...

Sure, "Maybe", but do you jump to that kind of conclusion
before you'd even given them a few business days to deliver
it? OP's post was premature at least.
 
Reading all replies, no one has seem to come up with this theory...MAYBE THE
BLOODY THING WAS MISROUTED OR LOST!?!
Click to expand...

Well it didn't arrive today so that theory is looking increasingly
likely .
 
Have you rung them?
Click to expand...

Not since a few days ago when I wanted to check the method of shipping
as the website contradicted what method I had paid for ..or
rather..had not paid for .

Website says you need to wait 14 business days .Crucials or RM I
don't know ...before they'll do anything .

Stuart .
 
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