Critical Updates

  • Thread starter Thread starter WasTa
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WasTa

I have downloaded a critical updates which has a file name q323759.exe

When I try to run it I get a meesage that IE6 has to be installed for this
update - but I have IE6 installed!!
 
WasTa said:
I have downloaded a critical updates which has a file name q323759.exe

When I try to run it I get a meesage that IE6 has to be installed for this
update - but I have IE6 installed!!
Click to expand...
http://v4.windowsupdate.microsoft.com/troubleshoot/

HTH

--

siljaline MS - MVP IE/OE

(Please reply to group, as reply address is invalid,
so that we can all benefit)

"Arguing with anonymous strangers on the Internet is
a sucker's game because they almost always turn out
to be -- or to be indistinguishable from -- self-righteous
sixteen-year-olds possessing infinite amounts of free time."
Neil Stephenson, _Cryptonomicon_
 
Check the version of the files on you computer.

Determining Which Version of Internet Explorer You Are Using
All versions of Internet Explorer 5 that are customized with Microsoft
Internet Explorer Administration Kit (IEAK) include one of the following
strings after the version number when you click About on the Help menu:
IC = Internet Content Provider
IS = Internet Service Provider
CO = Corporate Administrator
http://support.microsoft.com/?kbid=164539 (10/9/2003)
 
siljaline,

I don't think that the troubleshooter mentions this embarrassment.
The problem usually is that the patch that the user is trying to install
has been superseded by something that he already has installed.
In this case it would not be surprising if the user already has installed
the latest cumulative patch, e.g. Q828750.

As usual the poster gives no indication of OS or maintenance level.
(Sigh.) The simplest answer is just to direct them to the Windows Update
site and assume that it will sort out the details provided they don't try
to second guess it.


Robert Aldwinckle
 
The trouble is thathat I am inundated with e mails purporting to be from
microsoft with a critical update attachment (virus). I have been getting 2-6
per days for three months or more, so have been wary about anything to do
with Microsoft. Wasn't even 100% sure I was on the Microsoft homepage, but
just went for it.








Robert Aldwinckle said:
siljaline,

I don't think that the troubleshooter mentions this embarrassment.
The problem usually is that the patch that the user is trying to install
has been superseded by something that he already has installed.
In this case it would not be surprising if the user already has installed
the latest cumulative patch, e.g. Q828750.

As usual the poster gives no indication of OS or maintenance level.
(Sigh.) The simplest answer is just to direct them to the Windows Update
site and assume that it will sort out the details provided they don't try
to second guess it.


Robert Aldwinckle
Click to expand...
 
Robert Aldwinckle said:
siljaline,

I don't think that the troubleshooter mentions this embarrassment.
The problem usually is that the patch that the user is trying to install
has been superseded by something that he already has installed.
In this case it would not be surprising if the user already has installed
the latest cumulative patch, e.g. Q828750.

As usual the poster gives no indication of OS or maintenance level.
(Sigh.) The simplest answer is just to direct them to the Windows Update
site and assume that it will sort out the details provided they don't try
to second guess it.


Robert Aldwinckle
---
Click to expand...

Hi Robert,
Operative word (sigh) ;) We do what we can with what information provided or,
lack thereof. Thanks for the comment!

Regards,

Randy K aka "siljaline"

--

siljaline MS - MVP IE/OE

(Please reply to group, as reply address is invalid,
so that we can all benefit)

"Arguing with anonymous strangers on the Internet is
a sucker's game because they almost always turn out
to be -- or to be indistinguishable from -- self-righteous
sixteen-year-olds possessing infinite amounts of free time."
Neil Stephenson, _Cryptonomicon_
 
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