Creating a new user for protected documents.

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Guest

I'm having some problems concerning new users for protected documents. When I
try to introduce a new mail address (for example: (e-mail address removed))
appears a message saying that the system could not check the name.

Are the users restricted to the internal server users?
 
Hi =?Utf-8?B?U291c2EgRGlhcw==?=,
I'm having some problems concerning new users for protected documents. When I
try to introduce a new mail address (for example: (e-mail address removed))
appears a message saying that the system could not check the name.

Are the users restricted to the internal server users?
Click to expand...
are we talking about Word 2003, the Protect Document task pane, and selecting
text that (only certain) users can edit?

Yes, the users you specify must be "known to" the server that manages the
rights. Generally, this will only be internal users. It could be others, if the
network is set up to allow them access. Talk to your IT people and explain why
you'd need to grant external people permission for this.

Or, if the document isn't terribly secret/critical, you could simply use the
"Everybody" checkbox.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

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