crazy said:
i have some sort of virus. i have four different logins. three for my
children and one for me the administrator.when i try to login under my
account or the administrator the computer shuts down. i am unable to
download anything to fix this problem.i do not have a boot disk or a
operating system disk. what do i do?
There isn't too much you can do without any repair tools. But how do you
know you have a virus? What antivirus program do you have installed? Did
you get any messages from it?
To scan for viruses and malware, see:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Obviously you will need to get tools and updates from a known-clean, working
computer with an Internet connection.
Can you boot into Safe Mode and use the built-in Administrator account?
Repeatedly tap the F8 key as the computer is starting to get to the right
menu.
You mention that you can get into your children's accounts. Are they
Limited?
Without knowing more details from you, I can't guess what's wrong with your
machine or give you more focused help. Post back with some information
about your computer, what version of XP you're running, answers to my
questions in the first paragraph, as well as the recent history of the
machine.
Malke
