Crazy Internet Explorer

[Guest]

I have been having lots of freezes and error closing of Explorer lately. Also
it will not hold my settings at all. I was searching in System Information
today and found that there are two files missing in Explorer. iecont.dll and
iecontlc.dll Could this be the problem? If so how can I fix it. I went to
Microsoft and couldn't find anything except to remove and re-install Internet
Explorer. That was not an option in Windows Xp Add and Remove program. Their
directions was to repair or re-install Windows XP. I would rather not have to
do that if I don't absolutely have to. Any suggestions would be appreciated.
Thanks so much!

 

[PA Bear]

The files iecont.dll and icontlc.dll do not need to be present to use IE.

IE Tools > Internet Options > Are the Security and Advanced tabs present
here?

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
for expert analysis, not here.**

 

[RWS]

I have been having lots of freezes and error closing of Explorer lately. Also
it will not hold my settings at all. I was searching in System Information
today and found that there are two files missing in Explorer. iecont.dll and
iecontlc.dll Could this be the problem? If so how can I fix it. I went to
Microsoft and couldn't find anything except to remove and re-install Internet
Explorer. That was not an option in Windows Xp Add and Remove program. Their
directions was to repair or re-install Windows XP. I would rather not have to
do that if I don't absolutely have to. Any suggestions would be appreciated.
Thanks so much!

---------------------------------------------------------------------------------
What exactly did you mean by "I went to Microsoft..."?
Did you actually call Microsoft for support or just search their Knowledge Base
at http://support.microsoft.com/search/?adv=0?
Most likely, your system has been infested / compromised by some malware.
Best to follow PA Bear's advice.
In case you have not called Microsoft and would like to -
http://support.microsoft.com/common/international.aspx?rdpath=1&gprid=1173
---------------------------------------------------------------------------------

 

[Guest]

Thank you very much for your info. I had ran AdAware and Norton Anti Virus
with nothing showing up. I had CwShreddar but hadn't thought to run it. I did
have My Web Search on here. Removed all of it and it seems to be working
better now. Will know more in a few days I guess. Thanks again!

 

[Guest]

Thanks for your reply, I had searched the Knowledge Base for days at
Microsoft. I do believe I might have fixed the problem now. I found My Web
Search on here and removed it. It seems to be working better now.

 

[PA Bear]

YW.

Hope you used CWShredder v2.19.

If problems persist, post your HijackThis log to one of the forums.