crashing games

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Guest

Sunday, February 12, 2006 Applicatio n Hang Hanging application
UnrealTournament.exe, version 0.0.0.0, hang module ddraw.dll, version
5.3.1.904, hang address 0x0002f815 .


Monday, March 06, 2006 Applicatio n Error Faulting application
splintercell3.exe, version 0.0.0.0, faulting module splintercell3.exe,
version 0.0.0.0, fault address 0x002a6dc8.

Can anyone fill me in on what might be causing this with these 2 games?
 
Hi Boom!,

I think this might help fill you in on what's happening, or how to fix it. ;-)

The following applies to most games in general, and not just to the games that
may be listed in the KB Article refered to in this post.

SYMPTOMS:

When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the
following symptoms:

..The game stops responding.
..The game quits unexpectedly.
..The computer restarts unexpectedly.

Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:
<Game Name>has encountered a problem and needs to close.

RESOLUTION:

Method 1: Restart your computer by using a clean boot procedure
Method 2: Remove and Reinstall the Game
Method 3: Adjust graphics hardware acceleration
Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
Method 5: Temporarily disable the sound card in Windows
Method 6: Lower sound acceleration
Method 7 : Download and install the most recent version of DirectX
Method 8: Update your video driver
Method 9: Update your sound driver
Method 10: Scan your computer for viruses
Method 11: Remove spyware
Method 12: Install the latest VIA chipset drivers
Method 13: Create a new user account in Windows XP
Method 14: Change the compatibility setting

Detailed instructions and video clips are published at:
http://support.microsoft.com/?scid=kb;en-us;303032


--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________



Boom! Wrote:
=================
| Sunday, February 12, 2006 Applicatio n Hang Hanging application
| UnrealTournament.exe, version 0.0.0.0, hang module ddraw.dll, version
| 5.3.1.904, hang address 0x0002f815 .
|
|
| Monday, March 06, 2006 Applicatio n Error Faulting application
| splintercell3.exe, version 0.0.0.0, faulting module splintercell3.exe,
| version 0.0.0.0, fault address 0x002a6dc8.
|
| Can anyone fill me in on what might be causing this with these 2 games?
 
Jimmy S. said:
Hi Boom!,

I think this might help fill you in on what's happening, or how to fix it. ;-)

The following applies to most games in general, and not just to the games that
may be listed in the KB Article refered to in this post.

SYMPTOMS:

When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the
following symptoms:

..The game stops responding.
..The game quits unexpectedly.
..The computer restarts unexpectedly.

Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:
<Game Name>has encountered a problem and needs to close.

RESOLUTION:

Method 1: Restart your computer by using a clean boot procedure
Method 2: Remove and Reinstall the Game
Method 3: Adjust graphics hardware acceleration
Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
Method 5: Temporarily disable the sound card in Windows
Method 6: Lower sound acceleration
Method 7 : Download and install the most recent version of DirectX
Method 8: Update your video driver
Method 9: Update your sound driver
Method 10: Scan your computer for viruses
Method 11: Remove spyware
Method 12: Install the latest VIA chipset drivers
Method 13: Create a new user account in Windows XP
Method 14: Change the compatibility setting

Detailed instructions and video clips are published at:
http://support.microsoft.com/?scid=kb;en-us;303032


--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________



Boom! Wrote:
=================
| Sunday, February 12, 2006 Applicatio n Hang Hanging application
| UnrealTournament.exe, version 0.0.0.0, hang module ddraw.dll, version
| 5.3.1.904, hang address 0x0002f815 .
|
|
| Monday, March 06, 2006 Applicatio n Error Faulting application
| splintercell3.exe, version 0.0.0.0, faulting module splintercell3.exe,
| version 0.0.0.0, fault address 0x002a6dc8.
|
| Can anyone fill me in on what might be causing this with these 2 games?


Thanx Jimmy, I am up to date on all my drivers and everything. No viruses and/or spyware. I will try some of the things you mentioned though, like the AGP texturing and sound and see what that does.
 
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