crashes when trying to change screensaver settings

  • Thread starter Thread starter Scott
  • Start date Start date
S

Scott

Hi,
My Computer keeps crashing when I do certain things when
on and off the internet. There is never any error message
the screen just goes black and the computer crashes and
restarts itself. This often happens when I click on a link
off a web site and always happen when I try to get into my
screen saver settings. Any ideas??
Any help would be appreciated
Thanks Scott
 
Hi Scott,

You're probably encountering a BSOD. Let's try to do this>
r/c My Computer
Properties
Advanced
Startup and Recovery...
uncheck Automatically reboot

Now go and try to do what you were doing...

You need to be running...
A good AVP, up to date
A firewall (hardware or software)
A PrivacyWare(Ad-aware)
An antiMalware(SpyBot-S&D)

If you have a BSOD (blue screen of death)
Write it down exactly adn post it
Some one will help you.

I suggest you run
in command prompt
CHKDSK /V
to see if locates anything
If does not
run a
CHKDSK /R/F
(takes maybe half hour)

Try your routine again to see if it's acting up.
If it is do this
Get your W2K installation disk
Put it in the tray
Restart into the BIOS
change the boot order to CD first
save and exit
press Ctrl+Alt+Delete
Run installation
When prompted for Repair
type"R" and let it repair your system

Remove the CD
Restart
Run your "acting up" routine again

If you have any problems now
It's harware related or you need
to clean install.

If the latter in true
come back and ask...

good computing,
don
---------------





Hi,
My Computer keeps crashing when I do certain things when
on and off the internet. There is never any error message
the screen just goes black and the computer crashes and
restarts itself. This often happens when I click on a link
off a web site and always happen when I try to get into my
screen saver settings. Any ideas??
Any help would be appreciated
Thanks Scott
 
I would suspect something is amiss in the video card system. Try updated
drivers for your card from the card manufacturers web site. Do you
remember "adjusting" anything or installing anything just prior to this
starting to happen?
 
I have a similar type problem but it is not related to video card. Within
last 60 days updated windws 2000 with latest serice packs and security
patches. No when i close a program window, any program, the system crashes
hard to black screen and does a reboot. The crash has no relationship to the
number of programs open or closed. It has happened with as few as 2 program
starts and closes, and up to 10. Prior to thisk, my system was up and
running continously for close to 8 months with out a need to reboot or
restart. It was extremely stable. Knowledgenet does not have any reference
to this type problem. Does anyone have an idea which security hot fixes may
be the culprit? The ones installed are: KB823559, KB823980, KB824105,
KB824146. Also running IE 6SP1, Office 2000 SR-1, Windows 2000 SP4.
 
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