Crash when opening java website

  • Thread starter Thread starter Brenda
  • Start date Start date
B

Brenda

I have a user whose IE crashes when they try to open a
website that uses java. IE closes and put a log file on
the desktop with the following:

An unexpected exception has been detected in native code
outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at
PC=0x695c9300
Function name=(N/A)
Library=C:\WINDOWS\System32\nvoglnt.dll

NOTE: We are unable to locate the function name symbol for
the error
just occurred. Please refer to release documentation
for possible
reason and solutions.



Current Java thread:
at sun.awt.Win32GraphicsDevice.getDefaultPixID
(Native Method)
at
sun.awt.Win32GraphicsDevice.getDefaultConfiguration
(Unknown Source)
at sun.awt.windows.WToolkit.resetGC(Unknown Source)
at sun.awt.windows.WToolkit.<clinit>(Unknown
Source)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Unknown Source)
at java.awt.Toolkit$2.run(Unknown Source)
at java.security.AccessController.doPrivileged
(Native Method)
at java.awt.Toolkit.getDefaultToolkit(Unknown
Source)
at sun.awt.GlobalCursorManager$CursorEvent.<init>
(Unknown Source)
at sun.awt.GlobalCursorManager.<clinit>(Unknown
Source)
at java.awt.Cursor.initIDs(Native Method)
at java.awt.Cursor.<clinit>(Unknown Source)
at java.awt.Window.<init>(Unknown Source)
at java.awt.Frame.<init>(Unknown Source)
at java.awt.Frame.<init>(Unknown Source)
at javax.swing.JFrame.<init>(Unknown Source)
at sun.plugin.ConsoleWindow.<init>(Unknown Source)
at sun.plugin.JavaRunTime.getJavaConsole(Unknown
Source)
at sun.plugin.JavaRunTime.showJavaConsole(Unknown
Source)
at sun.plugin.AppletViewer.initEnvironment(Unknown
Source)
 
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