D
David
Help!
Here's what happened:
Update was proceeding "normally", installing components
(including drivers).
At about 75% completion, the "blue screen of death" came
up indicating a memory dump (I don't recall the exact
words).
When I tried to restart, another blue screen came up with
a Stop C0002bc error indicating that driver ksecdd.sys
could not load. I restarted two more times, getting the
same error.
I WAS able to start under the protected mode and renamed
the driver, located in \SystemRoot\System32\Drivers
as "Renamed ksecdd.sys".
I restarted, and another blue screen came up, with Stop
0xc000034 and indicating that driver rdbss.sys could not
load. Under Protected mode (again restarting) I again
renamed the driver.
I restarted, and another blue screen came up, with Stop
code and indicating that driver mrxsmb.sys could not load.
Under Protected mode (again restarting) I again renamed
the driver.
Finally, when I restarted, I got through the blue screens
of death and Windows loaded. During loading, a message
came up indicating that driver srv.sys would not load, but
by clicking "OK" Windows continued to load.
Despite combing through the Knowledge Base, I am unable to
find an answer to my question: what to do now? I don't
know what these drivers are, and presumably if I rename
them to their original name, I'll get the blue screens
again. Any idea of what happened (I assume the registry
was changed or something but since the install of the
Update was incomplete something doesn't match?).
Any help would be appreciated, and please feel free to
email me an answer or suggestion!!
DS
Here's what happened:
Update was proceeding "normally", installing components
(including drivers).
At about 75% completion, the "blue screen of death" came
up indicating a memory dump (I don't recall the exact
words).
When I tried to restart, another blue screen came up with
a Stop C0002bc error indicating that driver ksecdd.sys
could not load. I restarted two more times, getting the
same error.
I WAS able to start under the protected mode and renamed
the driver, located in \SystemRoot\System32\Drivers
as "Renamed ksecdd.sys".
I restarted, and another blue screen came up, with Stop
0xc000034 and indicating that driver rdbss.sys could not
load. Under Protected mode (again restarting) I again
renamed the driver.
I restarted, and another blue screen came up, with Stop
code and indicating that driver mrxsmb.sys could not load.
Under Protected mode (again restarting) I again renamed
the driver.
Finally, when I restarted, I got through the blue screens
of death and Windows loaded. During loading, a message
came up indicating that driver srv.sys would not load, but
by clicking "OK" Windows continued to load.
Despite combing through the Knowledge Base, I am unable to
find an answer to my question: what to do now? I don't
know what these drivers are, and presumably if I rename
them to their original name, I'll get the blue screens
again. Any idea of what happened (I assume the registry
was changed or something but since the install of the
Update was incomplete something doesn't match?).
Any help would be appreciated, and please feel free to
email me an answer or suggestion!!
DS