CR ROM no longer detected - Driver error message 39

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Guest

My CD ROM is no longer being detected. When I open the device manager, there
is a warning that says "Windows cannot load the device driver for this
hardware. The driver may be corrupted or missing. (Code 39)"
I followed the troubleshooter recommendation and un-installed the device and
re-installed it. Even downloaded the freshest drivers and flash update for
the CD with no sucess. I figured the device failed, so I just went and
purchased a new Sony CDRW/DVD ROM and connected it all back up with the same
results. I burned several CD's over the holidays and have installed no new
devices since that time.
Any help is appreciated.
 
Hi Blastoff,

See if the information in this MSKB article helps you to resolve the problem:

CD-ROM access is missing and messages cite error code 31, code 32, code 19,
code 39, or code 41 after you remove Easy CD Creator in Windows XP
http://support.microsoft.com/kb/314060/en-us
(please note that although the article references Easy CD Creator, there are
other third-party software packages that will cause the same "problem" to
occur).

If you don't want to manually edit the registry, you can d/load and run the
registry patch that is available here:
http://aumha.org/win5/a/xpcd.php#problems
(look at the second "problem")



Regards,
 
Blastoff said:
My CD ROM is no longer being detected. When I open the device manager, there
is a warning that says "Windows cannot load the device driver for this
hardware. The driver may be corrupted or missing. (Code 39)"
I followed the troubleshooter recommendation and un-installed the device and
re-installed it. Even downloaded the freshest drivers and flash update for
the CD with no sucess. I figured the device failed, so I just went and
purchased a new Sony CDRW/DVD ROM and connected it all back up with the same
results. I burned several CD's over the holidays and have installed no new
devices since that time.
Any help is appreciated.

CD-ROM access is missing and messages cite error code 31, code 32, code 19, code 39,
or code 41 after you remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060

CD-ROM drive or DVD-ROM drive appears to be missing after you install Windows XP or
Windows Vista Beta 2
http://support.microsoft.com/kb/320553/en-us

How to troubleshoot unknown devices that are listed in Device Manager in Windows XP
http://support.microsoft.com/kb/314464/en-us

How to manage devices in Windows XP
http://support.microsoft.com/kb/283658/en-us

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
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