Coversheet problem Shared Fax Services on SBS 2003

  • Thread starter Thread starter Terry
  • Start date Start date
T

Terry

Our office is using Microsoft Shared Fax Service on SBS 2003. After updating
our coversheets, they are not being propagated to the end users. They are
available via the share \\server\fxssrvcp$ , but they are not being updated
on the clients.

Is there a trick to make the new coversheets propagate?

--Terry
 
I was able to "fix" it.

I could see the cover sheets, however when the fax was sent, it was not
using the current coversheet located in \\server\fxssrvcp$
I rebooted, stopped and started the shared fax service and reinstalled the
printer (fax) driver on my local machine. That did not fix it.

I had to open and re-save the coversheets in \\server\fxssrvcp$ as
administrator. I don't know why it was caching the old coversheets. It works
now.

--Terry
 
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