N
Norman Belanger
I have a table that holds service call records. These service call can be
repeated in the table as long as the call holds an incomplete status of "I"
and when complete, a status of "C". The call sequence makes each record
unit. I'm trying to obtain a call count based on the "Service Call" field
without concerning myself with the "Call Sequence" and "Call Status" fields.
If I group the "Service Call" field and get a count of that field it, it
provides me with the record count of each. Although I need the call
sequence and call status for other results in the query, how do I get a
count on distinct Service Calls?
In my example below, I want my result to show a count of 3 calls.
Table1
Service Call Call Sequence Open Date Call Status
123456 1000 02/01/04 I
123456 1001 02/01/04 I
123456 1002 02/01/04 C
234567 2000 02/01/04 I
234567 2001 02/01/04 C
345678 3000 02/01/04 I
345678 3001 02/01/04 I
Thanking you in advance,
Norm
repeated in the table as long as the call holds an incomplete status of "I"
and when complete, a status of "C". The call sequence makes each record
unit. I'm trying to obtain a call count based on the "Service Call" field
without concerning myself with the "Call Sequence" and "Call Status" fields.
If I group the "Service Call" field and get a count of that field it, it
provides me with the record count of each. Although I need the call
sequence and call status for other results in the query, how do I get a
count on distinct Service Calls?
In my example below, I want my result to show a count of 3 calls.
Table1
Service Call Call Sequence Open Date Call Status
123456 1000 02/01/04 I
123456 1001 02/01/04 I
123456 1002 02/01/04 C
234567 2000 02/01/04 I
234567 2001 02/01/04 C
345678 3000 02/01/04 I
345678 3001 02/01/04 I
Thanking you in advance,
Norm