Could not update

  • Thread starter Thread starter M
  • Start date Start date
M

M

After installed CA Antivirus, the windows update could not be done.
The CA firewall prevents checking update.
I do not know how to add the Microsoft update sites get permission from the
CA firewall to work.

Thanks
 
When Using Windows Update you need to shut off your AV and your Security setting and making sure that you put it back immediately after the installation of the Update (s)
 
Peter said:
When Using Windows Update you need to shut off your AV and your Security setting and making sure that you put it back immediately after the installation of the Update (s)
Click to expand...

Not necessarily true. I use Trend Micro and I never turn it off and I
get my updates just fine.

gls858
 
Not so for Norton internet Security, either. Generalizations are always
dangerous.
Lesley

When Using Windows Update you need to shut off your AV and your Security
setting and making sure that you put it back immediately after the
installation of the Update (s)
 
Seems like it would be better to configure the software properly, no?
It does bring up the question of why CA didn't configure itself to allow
Windows Update when initially installed, though...

--
Zaphod

No matter where you go, there you are!

When Using Windows Update you need to shut off your AV and your Security
setting and making sure that you put it back immediately after the
installation of the Update (s)
 
Peter Foldes said:
When Using Windows Update you need to shut off your AV and your Security
setting and making sure that you put it back immediately after the installation
of the Update (s)
Click to expand...

That's odd. I run the registered version of Avira with no problem.
Worked fine with the free version as well.

And with Avast.

And with AVG.

I think you're full of hot air on this one.
 
Not correct, Peter.
--
Mad Mike


Peter Foldes said:
When Using Windows Update you need to shut off your AV and your Security setting and making sure that you put it back immediately after the installation of the Update (s)

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
Click to expand...
 
Bunch of computer experts led by DDW and some others

Read the following people. If not enough I can also post as many as need to about shutting off the AV

Some people do not have this problem but many others do depending on their configuration

http://www3.telus.net/dandemar/updtcl.htm
Click to expand...

GEEZ! That's three years old, Peter! Vista wasn't even released
until over a year later. And ALL of the A/V software has since been
changed - MULTIPLE times.

Please.

DDW
 
When Using Windows Update you need to shut off your AV and your Security setting and making sure that you put it back immediately after the installation of the Update (s)
Click to expand...

I don`t need to with Avast and Comodo .
 
DDW

From MS year 2008 and see method 3. I hope that you have now added to your knowledge base

http://support.microsoft.com/kb/836941
Click to expand...

Quoting from that article:

"In most cases, these [error] messages are temporary or short-lived
issues that are caused by very slight interruptions in communications
between the computer that is being updated and the Windows update
servers. These issues are generally self-healing."

****SELF-HEALING****

"So, before you try the troubleshooting methods in this article,
please exit the Windows Update site, wait 10 to 15 minutes, start
Windows Update again, and then check for updates. You can also let
Windows Automatic Update install the updates on its usual 24-hour
cycle."

<ahem>

DDW
 
DDW

From MS year 2008 and see method 3. I hope that you have now added to your knowledge base

http://support.microsoft.com/kb/836941
Click to expand...


But note the word "may" in the title of that article: "You may
encounter temporary connection-related errors when you use Windows
Update or Microsoft Update to install updates."

I'll take their word for it that it *sometimes* happens that antivirus
software needs to be shut off to install updates. But in my
experience, it's never been the case with my own two Vista machines,
or with the several others I've worked on. It would appear that it's
not at all a likely condition.
 
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