could not create the work file

  • Thread starter Thread starter Dwayne
  • Start date Start date
D

Dwayne

I am using Outlook 2007 and just the other day, I started getting the
following error message:

Outlook could not create the workfile. Check the temp environment variable

I googled this error and found a couple of articles suggesting the fix is a
registry entry:

Key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders
Value name: Cache

%USERPROFILE%\Local Settings\Temporary Internet Files

I verified the key has the correct value.

Does anyone have any other idea as to what is causing this error and how to
fix it?

Thanks.
 
Dwayne said:
I am using Outlook 2007 and just the other day, I started getting the
following error message:

Outlook could not create the workfile. Check the temp environment variable

I googled this error and found a couple of articles suggesting the fix is a
registry entry:

Key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders
Value name: Cache

%USERPROFILE%\Local Settings\Temporary Internet Files

I verified the key has the correct value.

Does anyone have any other idea as to what is causing this error and how to
fix it?

Thanks.
Click to expand...

Well, since the articles point to the file cache or TIF folder for the web
browser, did you ever purge it? Go into IE's options and empty/purge its
TIF (temporary internet files) folder and retest.
 
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