Corrupted TCP/IP Stack?

  • Thread starter Thread starter Steve
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Steve

A friend's cable connection using Motorola USB Surfboard
Modem, with FRESH W2K install. Able to browse and send
mail, unable to receive mail (using Outlook Express). Had
this problem several years ago with my connection and
Service Provider sensed that port 25 of the stack was
corrupted. They walked me through the deletion of a
registry key and once rebooted, stack was rebuilt and
problem was resolved. Have since forgotten where they had
me go, any guidance on this troubleshooting method or help
with another diagnostic approach would be greatly
appreciated! Thanks in advance.

Steve
 
Steve said:
A friend's cable connection using Motorola USB Surfboard
Modem, with FRESH W2K install. Able to browse and send
mail, unable to receive mail (using Outlook Express). Had
this problem several years ago with my connection and
Service Provider sensed that port 25 of the stack was
corrupted. They walked me through the deletion of a
registry key and once rebooted, stack was rebuilt and
problem was resolved. Have since forgotten where they had
me go, any guidance on this troubleshooting method or help
with another diagnostic approach would be greatly
appreciated! Thanks in advance.

Steve
Click to expand...

In a DOS shell:

netsh int reset all

Reboot.

Did your, ahem, "friend" happen to install AOL? Used to be their
software modified the TCP protocol (AOL uses proprietary protocols so
they would **** up Windows TCP/IP to work with AOL; don't know if they
are still living in a [big] cave and continue to use non-standard
protocols).

If your friend can send e-mail than port 25 is not the problem since
that is used (at the remote host) to connect to their SMTP server. Not
being able to receive e-mails would be a problem with connecting to the
server's port 110.

Running any firewalls?

Rather than use you as an intermediary, your *friend* should come here
to ask themself about the problem, AND quote the exact error message
they get when trying to receive e-mail.
 
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