Corrupted Files after Connector Install

  • Thread starter Thread starter Zone Traveller
  • Start date Start date
Z

Zone Traveller

After a failed MS OL Connector install in December, somewhere along the line
I got an error message saying the installation was corrupted and to reinstall
outlook.

I am in the process of moving, so my household goods are in storage; I
thought I would be cleaver and only take my product ID's from my software in
the rare instance I might have to reinstall anything, I figured I would
borrow a DVD or download it and use my key to do the install.

Great plan, lousy execution. I tried an OEM version of the DVD and was
informed that the PID couldn't be used with the DVD; then I tried downloading
a torrent of the DVD and was advise that the PID was incorrect.

Bottom line, is there any way to reinstal Outlook, and possibly Vista using
my purchased software ID's and someone else's DVD's?

Thanks,
Bob
 
Well that makes sense; in fact I found a DVD from someone that actually has
the same product ID as mine which indicates to me that the combination of PID
and activation ID is what gives a particular install its uniqueness.

But since running that DVD gave me the "already been activated error" it
makes me think that something else is wrong on my laptop.

The error I get from the connector install and now on ANY Windows Live
install seems to related to user rights. For example, when I uninstalled and
reinstalled connector, I got an error that I didn't have sufficient
privileges to complete the action. Same error if I installed MSN Messenger;
it indicated that I did not have access to a particular directory.

When I checked the directory, the owner was listed as unknown and that no
permissions had been assigned to the object. Similar issues for Windows Live
Messenger, Toolbar, etc. Now Connector, Messenger and Toolbar are
"installed" but none will run. Exactly same issue with WHS client.

So I am thinking the real underlying cause is the OS, but I don't have my
Ultimate DVD. I've been trying to migrate my stuff to my desktop in hopes of
being able to find an OS disk and simply reinstalling my entire harddrive,
but I want to make sure I can get averything back.

Alternatively, I might find someone who recognizes the problem and can
identify a real fix and let me be on my way...lol. But until then, or until
I can get access to all my install DVD/CD's I am able to make this work,
albeit in a somewhat limited manner.

Thanks
Bob
 
I mis-spoke about the product key; too many numbers not enough coffee...I
downloaded a copy of MS Office Outlook 2007, burned a DVD and tried to run it
with my Poduct Key and received a "wrong key" error. I bought a plain Jane
MS Outlook from BestBuy, so if I am trying to find the same DVD, what exactly
am I looking for?

TIA...Bob
 
I was obviously not clear;

I know where to find the product Key, and I have the correct one with me. I
have obtained a DVD that appears identical to the Microsoft Office Outlook
2007 I bought in BestBuy, but when I try to install it asks for my Product
Key; when I type my Product Key in, I get an error that it is the wrong Key.

So, if there are different varieties of Outlook, which variety, exactly, am
I looking for?

I purchased the Student Version of Office; later I determined that I wanted
Outlook as well, so I bought Outlook. If it will help in determining which
one, I think I paid about $100 and it contained Outlook only.

Thanks,
 
ZT,

Sounds like you will be looking for two different product keys. One for MS
Office 2007 Student, and one for Outlook.

If you dig around till you're pulling your hair out, I swear that somewhere
on the Office site I found a link to "ordering DVD media" for your Office
installation. Look for that.

Also, at least give the MS Customer Service forms a shot with your question
about ordering media to match your existing product keys. Be, of course, very
plain spoken and to the point, or you'll wind up with a non-answer answer.
They probably are going to try and pick from a menu of pre-existing support
answers, right?

Finally, as to reinstalling Vista without the original DVDs, yes, it's
possible, if you still have the old Vista installation intact. There's a
guide that says that you need to buy the $10 "upgrade" DVDs, usually online,
and then there's a means to retrieve the activation info, and reinsert it in
the new installation. Also read about the retrieval process in some official
MS documentation, now totally forgotten. I read about the whole process in
this guide, and you'll just be ignoring the Lenovo details.
http://forum.notebookreview.com/showthread.php?t=144783

Hope this helps,

a.k.a.
 
I really appreciate this; I will be trying to comb through the link next.

You know I really understand the issue about companies wanting to get paid
for their software, and I have no issue about buying the stuff I use, but for
crying out loud, when a valid customer with a legitimate key can't take any
media around, install the product and then register it with the appropriate
keys, it becomes a bit absurd.

To make matters worse, I am crippled with a HughesNet satellite link
(broadband??, yeah right) with 425 meg "fair access policy" cap, so trying to
download something like the trial (I had hoped that I could simply insert my
key) is almost out of the question since it takes like a week downloading and
then only between 2 to 7am EST.

Final shot, and I'll stop crying about stupid things; I think the software
companies are taking the wrong approach to protecting their product. I
submit that they should encourage everyone to download and redistribute their
product as much as they want. I would have a fee for the software, and upon
activating, tie that particular product key to a particular credit card. If
you burn a copy to give to you kids, the credit card gets charged say $5. If
you decide to upload it to the internet, you will get a $5 charge for each
person that downloads it. I you exceed a certain number of charges, say 10,
all copies become inactive until you verify that you in fact want to pay for
all those copies. If the credit card becomes invalid, no distributions are
possible until a valid one is supplied. With something like that, I could
buy my software and really own it, and then, like the cassette, if I want to
make a copy and keep as a backup or give to my friends, I can.

Whew, well now that I have that off my chest, I will try to get my blipping
laptop fixed.

Cheers
 
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