Corrupted Address Book

  • Thread starter Thread starter Stan
  • Start date Start date
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Stan

I am using Outlook 2000 in Windows 98. The address book
has become corrupted. It is reading my task list as a
contact folder. How do I delete the corrupted address
book and restore a new address book.
 
For a Personal Address Book:

Close Outlook.
Search on your computer for .PAB files and
delete. This will delete all entries also.

Or is this your Contacts folder?

--
Nikki Peterson [MVP - Outlook]

I am using Outlook 2000 in Windows 98. The address book
has become corrupted. It is reading my task list as a
contact folder. How do I delete the corrupted address
book and restore a new address book.
 
You would have to post your mail support mode of Outlook for us to answer.
Line 2 of Help | About, if you don't know. Also make sure you specify which
address book you mean.
 
That line states:

"Internet Mail Only - Security Update."

Outlook is managing the address book. It is not a .pab.
 
That's what I was afraid of. IMO provides no alternatives for repairing the
address book service since it does not use the Outlook Address Book. It uses
the Windows Address Book.
Do you have any idea how this happened? By which path are you opening the
address book and what exactly do you see?
--
Russ Valentine
[MVP-Outlook]
Stan said:
That line states:

"Internet Mail Only - Security Update."

Outlook is managing the address book. It is not a .pab.
Click to expand...
 
I am opening the address book from within Outlook 2000
(Tools|Address Book).

When open, I see "Contacts" from my contact folder. I
also have a second folder called "Contacts (Prsnl)." This
is the folder that is now linked somehow to my task
folders. This folder name was associated with a previous
contact folder that has since been renamed "Prsnl
Contacts." "Prsnl Contacts" is set from within its
property tab to not show up in the address book.

From within the registry somewhere, can I not delete this
folder path? Would Help|Detect & Repair fix the folder
link??

Thanks, Stan
 
Same PST as a Contacts subfolder.
-----Original Message-----
Was this other Contacts Folder in the same PST or a second PST?
See if any of the methods here help:
http://support.microsoft.com/?kbid=278940

--
Russ Valentine
[MVP-Outlook]
I am opening the address book from within Outlook 2000
(Tools|Address Book).

When open, I see "Contacts" from my contact folder. I
also have a second folder called "Contacts (Prsnl)." This
is the folder that is now linked somehow to my task
folders. This folder name was associated with a previous
contact folder that has since been renamed "Prsnl
Contacts." "Prsnl Contacts" is set from within its
property tab to not show up in the address book.

From within the registry somewhere, can I not delete this
folder path? Would Help|Detect & Repair fix the folder
link??

Thanks, Stan
alternatives
for repairing the are
you opening the
Click to expand...


.
Click to expand...
 
Then the registry will not be in play here.
Your problem is without precedent and without solution since IMO was
abandoned long ago. I would suggest:
1. Closing Outlook and repairing your PST with the Inbox Repair Tool
2. Resetting the connection to the WAB: Open Outlook Express. Disable
sharing of the Address Book. Restart OE. Re-enable sharing.
3. Re-open Outlook.
--
Russ Valentine
[MVP-Outlook]
Stan said:
Same PST as a Contacts subfolder.
-----Original Message-----
Was this other Contacts Folder in the same PST or a second PST?
See if any of the methods here help:
http://support.microsoft.com/?kbid=278940

--
Russ Valentine
[MVP-Outlook]
I am opening the address book from within Outlook 2000
(Tools|Address Book).

When open, I see "Contacts" from my contact folder. I
also have a second folder called "Contacts (Prsnl)." This
is the folder that is now linked somehow to my task
folders. This folder name was associated with a previous
contact folder that has since been renamed "Prsnl
Contacts." "Prsnl Contacts" is set from within its
property tab to not show up in the address book.

From within the registry somewhere, can I not delete this
folder path? Would Help|Detect & Repair fix the folder
link??

Thanks, Stan

-----Original Message-----
That's what I was afraid of. IMO provides no alternatives
for repairing the
address book service since it does not use the Outlook
Address Book. It uses
the Windows Address Book.
Do you have any idea how this happened? By which path are
you opening the
address book and what exactly do you see?
Click to expand...


.
Click to expand...
Click to expand...
 
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