Corrupt Folder List - What Do I Do?

  • Thread starter Thread starter John A. Gallagher
  • Start date Start date
J

John A. Gallagher

After a problem on my computer, I uninstalled and reinstalled Outlook 2003
including the old outlook.pst file. I now seem to have a corrupted folder
list. It shows two "Personal Folders" in "All Mail Folders". Each points to
the same subfolders and, if I delete in one, it disappears from the other as
well.

Also, in Favorite Folders, I have an "Inbox in Personal Folders" and an
"Inbox" - both pointimg to the same mail. It is the same for the "Sent"
folder.

What do I do? I tried uninstalling and reinstalling but this list seems to
be stored somewhere wher it is not deleted on an uninstall.

Thanks for any help.
 
Thanks. That did it.

After following the support note, I then imported all the current emails
from the previous outlook.pst file and I am in business.

Russ Valentine said:
Create a new profile from scratch. Yours is corrupt.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;829918
--
Russ Valentine
[MVP-Outlook]
John A. Gallagher said:
After a problem on my computer, I uninstalled and reinstalled Outlook 2003
including the old outlook.pst file. I now seem to have a corrupted folder
list. It shows two "Personal Folders" in "All Mail Folders". Each points to
the same subfolders and, if I delete in one, it disappears from the
Click to expand...
other
as
well.

Also, in Favorite Folders, I have an "Inbox in Personal Folders" and an
"Inbox" - both pointimg to the same mail. It is the same for the "Sent"
folder.

What do I do? I tried uninstalling and reinstalling but this list seems to
be stored somewhere wher it is not deleted on an uninstall.

Thanks for any help.
Click to expand...
Click to expand...
 
The better way to do this is simply to use the same PST in the new profile.
No need to import.

--
Russ Valentine
[MVP-Outlook]
John A. Gallagher said:
Thanks. That did it.

After following the support note, I then imported all the current emails
from the previous outlook.pst file and I am in business.

Russ Valentine said:
Create a new profile from scratch. Yours is corrupt.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;829918
--
Russ Valentine
[MVP-Outlook]
John A. Gallagher said:
After a problem on my computer, I uninstalled and reinstalled Outlook 2003
including the old outlook.pst file. I now seem to have a corrupted folder
list. It shows two "Personal Folders" in "All Mail Folders". Each
Click to expand...
points
to
the same subfolders and, if I delete in one, it disappears from the
Click to expand...
other
as
well.

Also, in Favorite Folders, I have an "Inbox in Personal Folders" and an
"Inbox" - both pointimg to the same mail. It is the same for the "Sent"
folder.

What do I do? I tried uninstalling and reinstalling but this list
Click to expand...
Click to expand...
seems
to
Click to expand...
Click to expand...
 
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