As I understand it you are taking the CD to stores which can turn the JPGs
into prints. When you say you are inserting the disk in store processors,
you mean the machines they use to read CDs. Are these PCs and are they
running Windows XP. The OS really shouldn't make a difference but if these
are simply machines that read the CDs, they may not be capable of reading
the disk properly if they are using some sort of commercial proprietary
software.
Another possibility would security placed on the files on your setup might
be preventing access to the files. If they are using XP, they can try
taking ownership of the folder and sub-folders as follows:
Note, file ownership and permissions supersede administrator rights. How
you resolve it depends upon which version of XP you are running.
XP-Home
Unfortunately, XP Home using NTFS is essentially hard wired for "Simple File
Sharing" at system level.
However, you can set XP Home permissions in Safe Mode. Reboot, and start
hitting F8, a menu should eventually appear and one of the
options is Safe Mode. Select it. Note, it will ask for the administrator's
password. This is not your administrator account, rather it is the
machine's administrator account for which users are asked to create a
password during setup.
If you created no such password, when requested, leave blank and press
enter.
Open Explorer, go to Tools and Folder Options, on the view tab, scroll to
the bottom of the list, if it shows "Enable Simple File Sharing" deselect it
and click apply and ok. If it shows nothing or won't let you make a change,
move on to the next step.
Navigate to the files, right click, select properties, go to the Security
tab, click advanced, go to the Owner tab and select the user that was logged
on when you were refused permission to access the files. Click apply and
ok. Close the properties box, reopen it, click add and type in the name of
the user you just enabled. If you wish to set ownership for everything in
the folder, at the bottom of the Owner tab is the following selection:
"Replace owner on subcontainers and objects," select it as well.
Once complete, you should be able to do what you wish with these files when
you log back on as that user.
XP-Pro
If you have XP Pro, temporarily change the limited account to
administrative. First, go to Windows Explorer, go to Tools, select Folder
Options, go to the View tab and be sure "Use Simple File Sharing" is not
selected. If it is, deselect it and click apply and ok.
If you wish everything in a specific folder to be accessible to a user,
right click the folder, select properties, go to the Security tab, click
Advanced, go to the Owner tab,
select the user you wish to have access, at the bottom of the box, you
should see a check box for "Replace owner on subcontainers and objects,"
place a check in the box and click apply and ok.
The user should now be able to perform necessary functions on files in the
folder even as a limited account. If not, make it an admin account again,
right click the folder, select Properties, go to the Security tab and be
sure the user is listed in the user list. If not, click add and type the
user name in the appropriate box, be sure the user has all the necessary
permissions checked in the permission list below the user list, click apply
and ok.
That should do it and allow whatever access you desire for that folder even
in a limited account.
Still another possibility is whether or not the CD was closed though I would
think that would prevent them from even seeing the folder. I don't use XP's
burning function but I primary guess on this is that the units in the store
are just CD readers and are not able to properly read a CD created in this
manner. However, you didn't tell us what they are using to read the CDs.
