G
Guest
i have copied outlook .pst 2003 to my new laptop but the address book will
not open
not open
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V
Vince Averello [MVP-Outlook]
What happens when you try?
G
Guest
Hello Vince
thank you for replying
it states that the address book could not be displayed. that it could not
be opened or found and that it must have been deleted or moved
Michael
thank you for replying
it states that the address book could not be displayed. that it could not
be opened or found and that it must have been deleted or moved
Michael
V
Vince Averello [MVP-Outlook]
Sounds like you need to remove references to the old Contact folder and
readd a reference to the current one (even though it's the same folder just
moved).
Remove:
- Tools menu > Email accounts > View/Change existing address
books/directories > Click Next
- Highlight Outlook Address Book
- Click Change
- Remove all "Contact" folders shown
- OK out of dialogs
Add:
- right click on the Contacts folder
- choose Properties
- go to the Outlook Address Book tab
- check the "Show this folder as an email address book" box
readd a reference to the current one (even though it's the same folder just
moved).
Remove:
- Tools menu > Email accounts > View/Change existing address
books/directories > Click Next
- Highlight Outlook Address Book
- Click Change
- Remove all "Contact" folders shown
- OK out of dialogs
Add:
- right click on the Contacts folder
- choose Properties
- go to the Outlook Address Book tab
- check the "Show this folder as an email address book" box
G
Guest
Vince, thank you for a very helpful post. In my Outlook 2003 I had the same
problem and your post fixed it perfectly.
The only thing I found is that after making your suggested changes I had to
close and re-start Outlook for the changes to take affect.
Thank you once again.
regards
Sean.
--
"It is better to remain silent and look like a fool than to speak up and
remove all doubt...."
problem and your post fixed it perfectly.
The only thing I found is that after making your suggested changes I had to
close and re-start Outlook for the changes to take affect.
Thank you once again.
regards
Sean.
--
"It is better to remain silent and look like a fool than to speak up and
remove all doubt...."