Russ Valentine said:Then you followed the wrong instructions.
Which ones did you follow?
--
Russ Valentine
[MVP-Outlook]
FUMC said:I followed the instructions for copying mail and addresses from one
computer
to another, but when I open the "contacts" folder, none of the addresses
appear in any of the distribution lists.
FUMC said:What I am attempting to do is move info from my old computer (Outlook) to
my
new computer (also with Outlook 2003). I logged onto the Outlook Help Menu
and followed those instructions:
On the file menu, click Import and export
Click on Export to a file, and then click Next
In the list, click Personal Folder File (.pst). and then click Next.
Click the contact folder. ...
Under Save exported file as, click browse....
(in other words...find a location, name it, then save it)
Click Finish.
Then you go into Outlook, once again to import and export, this time
choosing import (import from another program or file)
Click Personal Folder file (.pst), click next
In the File to Import box, specify the location of the file to import (in
this case it was the contact backup that I had created via the export from
Outlook and copied to My Documents on my hard drive)
Since there was no existing contact folder, I'm not sure which of the
three
options I chose in the next step, since I didn't think it mattered (i.e.,
allow duplicates, replace duplicates, don't allow duplicates)
...then completed the process.
The contact files imported into Outlook 2003, complete with distribution
lists. However, all of the distribution lists were empty. When I opened
the
backup file via Outlook, I found that those distribution lists were also
empty, so I suspect they didn't get imported when everything else was
imported, which doesn't make sense. I go to the old computer and each
distribution list contains members.
Is there a better way to move the information from the old computer to the
new one? Everything else seems to have copied just fine (all the files as
well as all the individual email addresses).
Russ Valentine said:Then you followed the wrong instructions.
Which ones did you follow?
--
Russ Valentine
[MVP-Outlook]
FUMC said:I followed the instructions for copying mail and addresses from one
computer
to another, but when I open the "contacts" folder, none of the
addresses
appear in any of the distribution lists.
Russ Valentine said:Those instructions are wrong. I don't know why they won't change them. We've
told them countless times to do so. Importing and exporting lose data every
time every time you use them. DL's are among the data that is lost if you
import and export.
Normally one would just make a copy of your Outlook data file then open it
in another installation. Then you can copy the data you need from it or
reuse it as the default in the new installation. That way no data is lost.
--
Russ Valentine
[MVP-Outlook]
FUMC said:What I am attempting to do is move info from my old computer (Outlook) to
my
new computer (also with Outlook 2003). I logged onto the Outlook Help Menu
and followed those instructions:
On the file menu, click Import and export
Click on Export to a file, and then click Next
In the list, click Personal Folder File (.pst). and then click Next.
Click the contact folder. ...
Under Save exported file as, click browse....
(in other words...find a location, name it, then save it)
Click Finish.
Then you go into Outlook, once again to import and export, this time
choosing import (import from another program or file)
Click Personal Folder file (.pst), click next
In the File to Import box, specify the location of the file to import (in
this case it was the contact backup that I had created via the export from
Outlook and copied to My Documents on my hard drive)
Since there was no existing contact folder, I'm not sure which of the
three
options I chose in the next step, since I didn't think it mattered (i.e.,
allow duplicates, replace duplicates, don't allow duplicates)
...then completed the process.
The contact files imported into Outlook 2003, complete with distribution
lists. However, all of the distribution lists were empty. When I opened
the
backup file via Outlook, I found that those distribution lists were also
empty, so I suspect they didn't get imported when everything else was
imported, which doesn't make sense. I go to the old computer and each
distribution list contains members.
Is there a better way to move the information from the old computer to the
new one? Everything else seems to have copied just fine (all the files as
well as all the individual email addresses).
Russ Valentine said:Then you followed the wrong instructions.
Which ones did you follow?
--
Russ Valentine
[MVP-Outlook]
I followed the instructions for copying mail and addresses from one
computer
to another, but when I open the "contacts" folder, none of the
addresses
appear in any of the distribution lists.
FUMC said:That sounds possible. Would you please elaborate on how to do that?
Russ Valentine said:That's rather a lot to sift through for one simple answer.
To open your old PST file that you have copied, just use the File > Open >
Outlook Data File command. Then you can copy any information you want into
your new installation's PST file.
To use a PST file from an earlier installation and set it to be the default
for your current installation of Outlook:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to exit the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail accounts
- Select the PST you just added in the "Deliver New e-mail to the following
location" dropdown (it will most likely appear just below the current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst folder
while in Folder View and select "Close <foldername> Folders"). If you have
any information in your former PST that you'd like to transfer to your new
default PST, you can drag and drop from one to the other before you close
the old one.
--
Russ Valentine
[MVP-Outlook]
Brian Tillman said:
FUMC said:Thannks Russ and Brian. Before receiving your reply (system sometimes
works
a bit slow), I checked the article referred to in a previous post (Export
Outlook Contacts). Once I got the concept I tried this approach and it
worked (which seems a bit easier to expain FYI):
Went into the old computer, Outlook, Open, selected Outlook Data File,
which
brought up the backup file. I right clicked on it and copied it, then
pasted
it into a folder in My Documents (I titled Outlook files). Then I burned
it
to a CD, took it to the other computer, copied it to My Documents on the
new
computer and then followed the instructions for importing in Outlook.
Apparently importing works fine - exporting is the problem.
The frustration this erroneous information caused ... well, I work in a
church, and, as the old saying goes, "It's enough to make a preacher
cuss!"
not to mention the several new gray hairs I'm sure popped out in the
process.
I have distribution lists with 100+ names. I'm happy to say, they're all
there now. I do web work. Changing those instructions isn't that major!
Come on, Microsoft!!!!!!!
Thanks again. Without your guidance and support, I don't know what I
would
have done.
Sincerely,
Sharon Fink
Russ Valentine said:That's rather a lot to sift through for one simple answer.
To open your old PST file that you have copied, just use the File > OpenOutlook Data File command. Then you can copy any information you want
into
your new installation's PST file.
To use a PST file from an earlier installation and set it to be the
default
for your current installation of Outlook:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to exit the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail accounts
- Select the PST you just added in the "Deliver New e-mail to the
following
location" dropdown (it will most likely appear just below the current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst folder
while in Folder View and select "Close <foldername> Folders"). If you
have
any information in your former PST that you'd like to transfer to your
new
default PST, you can drag and drop from one to the other before you close
the old one.
--
Russ Valentine
[MVP-Outlook]
Brian Tillman said:That sounds possible. Would you please elaborate on how to do that?
http://www.howto-outlook.com/howto/backupandrestore.htm
FUMC said:Thannks Russ and Brian. Before receiving your reply (system sometimes works
a bit slow), I checked the article referred to in a previous post (Export
Outlook Contacts). Once I got the concept I tried this approach and it
worked (which seems a bit easier to expain FYI):
Went into the old computer, Outlook, Open, selected Outlook Data File, which
brought up the backup file. I right clicked on it and copied it, then pasted
it into a folder in My Documents (I titled Outlook files). Then I burned it
to a CD, took it to the other computer, copied it to My Documents on the new
computer and then followed the instructions for importing in Outlook.
Apparently importing works fine - exporting is the problem.
The frustration this erroneous information caused ... well, I work in a
church, and, as the old saying goes, "It's enough to make a preacher cuss!"
not to mention the several new gray hairs I'm sure popped out in the process.
I have distribution lists with 100+ names. I'm happy to say, they're all
there now. I do web work. Changing those instructions isn't that major!
Come on, Microsoft!!!!!!!
Thanks again. Without your guidance and support, I don't know what I would
have done.
Sincerely,
Sharon Fink
Russ Valentine said:That's rather a lot to sift through for one simple answer.
To open your old PST file that you have copied, just use the File > Open >
Outlook Data File command. Then you can copy any information you want into
your new installation's PST file.
To use a PST file from an earlier installation and set it to be the default
for your current installation of Outlook:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to exit the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail accounts
- Select the PST you just added in the "Deliver New e-mail to the following
location" dropdown (it will most likely appear just below the current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst folder
while in Folder View and select "Close <foldername> Folders"). If you have
any information in your former PST that you'd like to transfer to your new
default PST, you can drag and drop from one to the other before you close
the old one.
--
Russ Valentine
[MVP-Outlook]
Brian Tillman said:That sounds possible. Would you please elaborate on how to do that?
http://www.howto-outlook.com/howto/backupandrestore.htm
FUMC said:HELP!!!!!!!!!!!!! I thought I had it solved, but when I exit Outlook and
come back in, it reverts back to the Distribution Lists without the list
of
names!!! I've now imported them twice and each time I exit and return,
they're gone. Why?!
FUMC said:Thannks Russ and Brian. Before receiving your reply (system sometimes
works
a bit slow), I checked the article referred to in a previous post (Export
Outlook Contacts). Once I got the concept I tried this approach and it
worked (which seems a bit easier to expain FYI):
Went into the old computer, Outlook, Open, selected Outlook Data File,
which
brought up the backup file. I right clicked on it and copied it, then
pasted
it into a folder in My Documents (I titled Outlook files). Then I burned
it
to a CD, took it to the other computer, copied it to My Documents on the
new
computer and then followed the instructions for importing in Outlook.
Apparently importing works fine - exporting is the problem.
The frustration this erroneous information caused ... well, I work in a
church, and, as the old saying goes, "It's enough to make a preacher
cuss!"
not to mention the several new gray hairs I'm sure popped out in the
process.
I have distribution lists with 100+ names. I'm happy to say, they're
all
there now. I do web work. Changing those instructions isn't that major!
Come on, Microsoft!!!!!!!
Thanks again. Without your guidance and support, I don't know what I
would
have done.
Sincerely,
Sharon Fink
Russ Valentine said:That's rather a lot to sift through for one simple answer.
To open your old PST file that you have copied, just use the File >
Open >
Outlook Data File command. Then you can copy any information you want
into
your new installation's PST file.
To use a PST file from an earlier installation and set it to be the
default
for your current installation of Outlook:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to exit
the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail
accounts
- Select the PST you just added in the "Deliver New e-mail to the
following
location" dropdown (it will most likely appear just below the current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst
folder
while in Folder View and select "Close <foldername> Folders"). If you
have
any information in your former PST that you'd like to transfer to your
new
default PST, you can drag and drop from one to the other before you
close
the old one.
--
Russ Valentine
[MVP-Outlook]
That sounds possible. Would you please elaborate on how to do that?
http://www.howto-outlook.com/howto/backupandrestore.htm
Russ Valentine said:As expected.
Please just follow the advice we give. Trust me. It works. Reread my posts
and follow the advice.
--
Russ Valentine
[MVP-Outlook]
FUMC said:HELP!!!!!!!!!!!!! I thought I had it solved, but when I exit Outlook and
come back in, it reverts back to the Distribution Lists without the list
of
names!!! I've now imported them twice and each time I exit and return,
they're gone. Why?!
FUMC said:Thannks Russ and Brian. Before receiving your reply (system sometimes
works
a bit slow), I checked the article referred to in a previous post (Export
Outlook Contacts). Once I got the concept I tried this approach and it
worked (which seems a bit easier to expain FYI):
Went into the old computer, Outlook, Open, selected Outlook Data File,
which
brought up the backup file. I right clicked on it and copied it, then
pasted
it into a folder in My Documents (I titled Outlook files). Then I burned
it
to a CD, took it to the other computer, copied it to My Documents on the
new
computer and then followed the instructions for importing in Outlook.
Apparently importing works fine - exporting is the problem.
The frustration this erroneous information caused ... well, I work in a
church, and, as the old saying goes, "It's enough to make a preacher
cuss!"
not to mention the several new gray hairs I'm sure popped out in the
process.
I have distribution lists with 100+ names. I'm happy to say, they're
all
there now. I do web work. Changing those instructions isn't that major!
Come on, Microsoft!!!!!!!
Thanks again. Without your guidance and support, I don't know what I
would
have done.
Sincerely,
Sharon Fink
:
That's rather a lot to sift through for one simple answer.
To open your old PST file that you have copied, just use the File >
Open >
Outlook Data File command. Then you can copy any information you want
into
your new installation's PST file.
To use a PST file from an earlier installation and set it to be the
default
for your current installation of Outlook:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to exit
the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail
accounts
- Select the PST you just added in the "Deliver New e-mail to the
following
location" dropdown (it will most likely appear just below the current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst
folder
while in Folder View and select "Close <foldername> Folders"). If you
have
any information in your former PST that you'd like to transfer to your
new
default PST, you can drag and drop from one to the other before you
close
the old one.
--
Russ Valentine
[MVP-Outlook]
That sounds possible. Would you please elaborate on how to do that?
http://www.howto-outlook.com/howto/backupandrestore.htm
FUMC said:I did. Thanks. Now it appears to remain when I exit and return.
Does the program utilize both files (the one in My Documents that I copied
from the old computer and the hidden file)? When I tried to delete the
one
in My Documents when Outlook was running, it wouldn't let me because it
said
it was in use. If I delete it when I close Outlook, will that cause a
problem? Also, if it's going to continue to use it, I want to make sure I
back it up and know what to do if I need to restore,what with that file
and
the hidden file.
One more question and then I promise you won't hear from me again... in
the
process of trying to get the information into the system, apparently I
enadvertantly copied a duplicate set of Personal Folders. Is it possible
to
delete that second set? I've tried right clicking, delete key, etc. and
nothing seems to work. I guess it isn't a big deal. Just used to getting
rid
of things I don't need to save space.
Thanks so much for your patience. After working with this on three
different computers...well, time for a break.
Sharon
Russ Valentine said:As expected.
Please just follow the advice we give. Trust me. It works. Reread my
posts
and follow the advice.
--
Russ Valentine
[MVP-Outlook]
FUMC said:HELP!!!!!!!!!!!!! I thought I had it solved, but when I exit Outlook
and
come back in, it reverts back to the Distribution Lists without the
list
of
names!!! I've now imported them twice and each time I exit and return,
they're gone. Why?!
:
Thannks Russ and Brian. Before receiving your reply (system sometimes
works
a bit slow), I checked the article referred to in a previous post
(Export
Outlook Contacts). Once I got the concept I tried this approach and
it
worked (which seems a bit easier to expain FYI):
Went into the old computer, Outlook, Open, selected Outlook Data File,
which
brought up the backup file. I right clicked on it and copied it, then
pasted
it into a folder in My Documents (I titled Outlook files). Then I
burned
it
to a CD, took it to the other computer, copied it to My Documents on
the
new
computer and then followed the instructions for importing in Outlook.
Apparently importing works fine - exporting is the problem.
The frustration this erroneous information caused ... well, I work in
a
church, and, as the old saying goes, "It's enough to make a preacher
cuss!"
not to mention the several new gray hairs I'm sure popped out in the
process.
I have distribution lists with 100+ names. I'm happy to say, they're
all
there now. I do web work. Changing those instructions isn't that
major!
Come on, Microsoft!!!!!!!
Thanks again. Without your guidance and support, I don't know what I
would
have done.
Sincerely,
Sharon Fink
:
That's rather a lot to sift through for one simple answer.
To open your old PST file that you have copied, just use the File >
Open >
Outlook Data File command. Then you can copy any information you
want
into
your new installation's PST file.
To use a PST file from an earlier installation and set it to be the
default
for your current installation of Outlook:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to
exit
the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail
accounts
- Select the PST you just added in the "Deliver New e-mail to the
following
location" dropdown (it will most likely appear just below the
current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst
folder
while in Folder View and select "Close <foldername> Folders"). If
you
have
any information in your former PST that you'd like to transfer to
your
new
default PST, you can drag and drop from one to the other before you
close
the old one.
--
Russ Valentine
[MVP-Outlook]
That sounds possible. Would you please elaborate on how to do
that?
http://www.howto-outlook.com/howto/backupandrestore.htm
Russ Valentine said:There are at least 20 more questions you have introduced in this post, none
with an adequate background to permit an answer. To what "hidden file" are
you referring?
If you have a duplicate Personal Folders file that you cannot close, then
you have a corrupt profile--one of the other "benefits" of following the
Help File's incorrect instructions for importing and exporting. If so, to
get rid of the duplicate you would need to create a new profile and follow
the instructions I posted for setting it to use your previous Outlook data
file.
--
Russ Valentine
[MVP-Outlook]
FUMC said:I did. Thanks. Now it appears to remain when I exit and return.
Does the program utilize both files (the one in My Documents that I copied
from the old computer and the hidden file)? When I tried to delete the
one
in My Documents when Outlook was running, it wouldn't let me because it
said
it was in use. If I delete it when I close Outlook, will that cause a
problem? Also, if it's going to continue to use it, I want to make sure I
back it up and know what to do if I need to restore,what with that file
and
the hidden file.
One more question and then I promise you won't hear from me again... in
the
process of trying to get the information into the system, apparently I
enadvertantly copied a duplicate set of Personal Folders. Is it possible
to
delete that second set? I've tried right clicking, delete key, etc. and
nothing seems to work. I guess it isn't a big deal. Just used to getting
rid
of things I don't need to save space.
Thanks so much for your patience. After working with this on three
different computers...well, time for a break.
Sharon
Russ Valentine said:As expected.
Please just follow the advice we give. Trust me. It works. Reread my
posts
and follow the advice.
--
Russ Valentine
[MVP-Outlook]
HELP!!!!!!!!!!!!! I thought I had it solved, but when I exit Outlook
and
come back in, it reverts back to the Distribution Lists without the
list
of
names!!! I've now imported them twice and each time I exit and return,
they're gone. Why?!
:
Thannks Russ and Brian. Before receiving your reply (system sometimes
works
a bit slow), I checked the article referred to in a previous post
(Export
Outlook Contacts). Once I got the concept I tried this approach and
it
worked (which seems a bit easier to expain FYI):
Went into the old computer, Outlook, Open, selected Outlook Data File,
which
brought up the backup file. I right clicked on it and copied it, then
pasted
it into a folder in My Documents (I titled Outlook files). Then I
burned
it
to a CD, took it to the other computer, copied it to My Documents on
the
new
computer and then followed the instructions for importing in Outlook.
Apparently importing works fine - exporting is the problem.
The frustration this erroneous information caused ... well, I work in
a
church, and, as the old saying goes, "It's enough to make a preacher
cuss!"
not to mention the several new gray hairs I'm sure popped out in the
process.
I have distribution lists with 100+ names. I'm happy to say, they're
all
there now. I do web work. Changing those instructions isn't that
major!
Come on, Microsoft!!!!!!!
Thanks again. Without your guidance and support, I don't know what I
would
have done.
Sincerely,
Sharon Fink
:
That's rather a lot to sift through for one simple answer.
To open your old PST file that you have copied, just use the File >
Open >
Outlook Data File command. Then you can copy any information you
want
into
your new installation's PST file.
To use a PST file from an earlier installation and set it to be the
default
for your current installation of Outlook:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to
exit
the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail
accounts
- Select the PST you just added in the "Deliver New e-mail to the
following
location" dropdown (it will most likely appear just below the
current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst
folder
while in Folder View and select "Close <foldername> Folders"). If
you
have
any information in your former PST that you'd like to transfer to
your
new
default PST, you can drag and drop from one to the other before you
close
the old one.
--
Russ Valentine
[MVP-Outlook]
That sounds possible. Would you please elaborate on how to do
that?
http://www.howto-outlook.com/howto/backupandrestore.htm
FUMC said:Went into the old computer, Outlook, Open, selected Outlook Data
File, which brought up the backup file. I right clicked on it and
copied it, then pasted it into a folder in My Documents (I titled
Outlook files). Then I burned it to a CD, took it to the other
computer, copied it to My Documents on the new computer and then
followed the instructions for importing in Outlook.
FUMC said:In the article Brian Tillman recommended in his reply to the post:
http://www.howto-outlook.com/howto/backupandrestore.htm
it refers to the hidden Outlook Personal Folder file that Outlook uses
(titled "Outlook") - where all the Personal Folders are kept by
Outlook . Apparently it's a "hidden" file and when you use "search"
to find it, you have to tell it to go through hidden files or you
won't find it. The author of that article suggested moving it for
backup purposes. won't bore you with the details.
Russ Valentine said:There are at least 20 more questions you have introduced in this post, none
with an adequate background to permit an answer. To what "hidden file" are
you referring?
If you have a duplicate Personal Folders file that you cannot close, then
you have a corrupt profile--one of the other "benefits" of following the
Help File's incorrect instructions for importing and exporting. If so, to
get rid of the duplicate you would need to create a new profile and follow
the instructions I posted for setting it to use your previous Outlook data
file.
--
Russ Valentine
[MVP-Outlook]
FUMC said:I did. Thanks. Now it appears to remain when I exit and return.
Does the program utilize both files (the one in My Documents that I copied
from the old computer and the hidden file)? When I tried to delete the
one
in My Documents when Outlook was running, it wouldn't let me because it
said
it was in use. If I delete it when I close Outlook, will that cause a
problem? Also, if it's going to continue to use it, I want to make sure I
back it up and know what to do if I need to restore,what with that file
and
the hidden file.
One more question and then I promise you won't hear from me again... in
the
process of trying to get the information into the system, apparently I
enadvertantly copied a duplicate set of Personal Folders. Is it possible
to
delete that second set? I've tried right clicking, delete key, etc. and
nothing seems to work. I guess it isn't a big deal. Just used to getting
rid
of things I don't need to save space.
Thanks so much for your patience. After working with this on three
different computers...well, time for a break.
Sharon
Russ Valentine said:As expected.
Please just follow the advice we give. Trust me. It works. Reread my
posts
and follow the advice.
--
Russ Valentine
[MVP-Outlook]
HELP!!!!!!!!!!!!! I thought I had it solved, but when I exit Outlook
and
come back in, it reverts back to the Distribution Lists without the
list
of
names!!! I've now imported them twice and each time I exit and return,
they're gone. Why?!
:
Thannks Russ and Brian. Before receiving your reply (system sometimes
works
a bit slow), I checked the article referred to in a previous post
(Export
Outlook Contacts). Once I got the concept I tried this approach and
it
worked (which seems a bit easier to expain FYI):
Went into the old computer, Outlook, Open, selected Outlook Data File,
which
brought up the backup file. I right clicked on it and copied it, then
pasted
it into a folder in My Documents (I titled Outlook files). Then I
burned
it
to a CD, took it to the other computer, copied it to My Documents on
the
new
computer and then followed the instructions for importing in Outlook.
Apparently importing works fine - exporting is the problem.
The frustration this erroneous information caused ... well, I work in
a
church, and, as the old saying goes, "It's enough to make a preacher
cuss!"
not to mention the several new gray hairs I'm sure popped out in the
process.
I have distribution lists with 100+ names. I'm happy to say, they're
all
there now. I do web work. Changing those instructions isn't that
major!
Come on, Microsoft!!!!!!!
Thanks again. Without your guidance and support, I don't know what I
would
have done.
Sincerely,
Sharon Fink
:
That's rather a lot to sift through for one simple answer.
To open your old PST file that you have copied, just use the File >
Open >
Outlook Data File command. Then you can copy any information you
want
into
your new installation's PST file.
To use a PST file from an earlier installation and set it to be the
default
for your current installation of Outlook:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to
exit
the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail
accounts
- Select the PST you just added in the "Deliver New e-mail to the
following
location" dropdown (it will most likely appear just below the
current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst
folder
while in Folder View and select "Close <foldername> Folders"). If
you
have
any information in your former PST that you'd like to transfer to
your
new
default PST, you can drag and drop from one to the other before you
close
the old one.
--
Russ Valentine
[MVP-Outlook]
That sounds possible. Would you please elaborate on how to do
that?
http://www.howto-outlook.com/howto/backupandrestore.htm
Jann J said:I have been following through all of these postings as I am having the same
trouble with copying my stuff from an old computer to the new one.
When you say "copy" the outlook file how do I do that? I may be being
obtuse
but there is no "copy" option.
If I follow Sharon's instructions about opening a data file which brings
up
the outlook.pst, when I right click and copy it doesn't work as it says
another application has part of the file locked! Same thing happens if I
try
send to!
It really shouldn't be this hard should it?
Russ Valentine said:There are at least 20 more questions you have introduced in this post,
none
with an adequate background to permit an answer. To what "hidden file"
are
you referring?
If you have a duplicate Personal Folders file that you cannot close, then
you have a corrupt profile--one of the other "benefits" of following the
Help File's incorrect instructions for importing and exporting. If so, to
get rid of the duplicate you would need to create a new profile and
follow
the instructions I posted for setting it to use your previous Outlook
data
file.
--
Russ Valentine
[MVP-Outlook]
FUMC said:I did. Thanks. Now it appears to remain when I exit and return.
Does the program utilize both files (the one in My Documents that I
copied
from the old computer and the hidden file)? When I tried to delete the
one
in My Documents when Outlook was running, it wouldn't let me because it
said
it was in use. If I delete it when I close Outlook, will that cause a
problem? Also, if it's going to continue to use it, I want to make sure
I
back it up and know what to do if I need to restore,what with that file
and
the hidden file.
One more question and then I promise you won't hear from me again... in
the
process of trying to get the information into the system, apparently I
enadvertantly copied a duplicate set of Personal Folders. Is it
possible
to
delete that second set? I've tried right clicking, delete key, etc.
and
nothing seems to work. I guess it isn't a big deal. Just used to
getting
rid
of things I don't need to save space.
Thanks so much for your patience. After working with this on three
different computers...well, time for a break.
Sharon
:
As expected.
Please just follow the advice we give. Trust me. It works. Reread my
posts
and follow the advice.
--
Russ Valentine
[MVP-Outlook]
HELP!!!!!!!!!!!!! I thought I had it solved, but when I exit
Outlook
and
come back in, it reverts back to the Distribution Lists without the
list
of
names!!! I've now imported them twice and each time I exit and
return,
they're gone. Why?!
:
Thannks Russ and Brian. Before receiving your reply (system
sometimes
works
a bit slow), I checked the article referred to in a previous post
(Export
Outlook Contacts). Once I got the concept I tried this approach
and
it
worked (which seems a bit easier to expain FYI):
Went into the old computer, Outlook, Open, selected Outlook Data
File,
which
brought up the backup file. I right clicked on it and copied it,
then
pasted
it into a folder in My Documents (I titled Outlook files). Then I
burned
it
to a CD, took it to the other computer, copied it to My Documents
on
the
new
computer and then followed the instructions for importing in
Outlook.
Apparently importing works fine - exporting is the problem.
The frustration this erroneous information caused ... well, I work
in
a
church, and, as the old saying goes, "It's enough to make a
preacher
cuss!"
not to mention the several new gray hairs I'm sure popped out in
the
process.
I have distribution lists with 100+ names. I'm happy to say,
they're
all
there now. I do web work. Changing those instructions isn't that
major!
Come on, Microsoft!!!!!!!
Thanks again. Without your guidance and support, I don't know what
I
would
have done.
Sincerely,
Sharon Fink
:
That's rather a lot to sift through for one simple answer.
To open your old PST file that you have copied, just use the File
Open >
Outlook Data File command. Then you can copy any information you
want
into
your new installation's PST file.
To use a PST file from an earlier installation and set it to be
the
default
for your current installation of Outlook:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to
exit
the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail
accounts
- Select the PST you just added in the "Deliver New e-mail to the
following
location" dropdown (it will most likely appear just below the
current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst
folder
while in Folder View and select "Close <foldername> Folders"). If
you
have
any information in your former PST that you'd like to transfer to
your
new
default PST, you can drag and drop from one to the other before
you
close
the old one.
--
Russ Valentine
[MVP-Outlook]
That sounds possible. Would you please elaborate on how to do
that?
http://www.howto-outlook.com/howto/backupandrestore.htm
Russ Valentine said:It's not hard at all. You copy Outlook data files using Windows Explorer
when Outlook is closed.
--
Russ Valentine
[MVP-Outlook]
Jann J said:I have been following through all of these postings as I am having the same
trouble with copying my stuff from an old computer to the new one.
When you say "copy" the outlook file how do I do that? I may be being
obtuse
but there is no "copy" option.
If I follow Sharon's instructions about opening a data file which brings
up
the outlook.pst, when I right click and copy it doesn't work as it says
another application has part of the file locked! Same thing happens if I
try
send to!
It really shouldn't be this hard should it?
Russ Valentine said:There are at least 20 more questions you have introduced in this post,
none
with an adequate background to permit an answer. To what "hidden file"
are
you referring?
If you have a duplicate Personal Folders file that you cannot close, then
you have a corrupt profile--one of the other "benefits" of following the
Help File's incorrect instructions for importing and exporting. If so, to
get rid of the duplicate you would need to create a new profile and
follow
the instructions I posted for setting it to use your previous Outlook
data
file.
--
Russ Valentine
[MVP-Outlook]
I did. Thanks. Now it appears to remain when I exit and return.
Does the program utilize both files (the one in My Documents that I
copied
from the old computer and the hidden file)? When I tried to delete the
one
in My Documents when Outlook was running, it wouldn't let me because it
said
it was in use. If I delete it when I close Outlook, will that cause a
problem? Also, if it's going to continue to use it, I want to make sure
I
back it up and know what to do if I need to restore,what with that file
and
the hidden file.
One more question and then I promise you won't hear from me again... in
the
process of trying to get the information into the system, apparently I
enadvertantly copied a duplicate set of Personal Folders. Is it
possible
to
delete that second set? I've tried right clicking, delete key, etc.
and
nothing seems to work. I guess it isn't a big deal. Just used to
getting
rid
of things I don't need to save space.
Thanks so much for your patience. After working with this on three
different computers...well, time for a break.
Sharon
:
As expected.
Please just follow the advice we give. Trust me. It works. Reread my
posts
and follow the advice.
--
Russ Valentine
[MVP-Outlook]
HELP!!!!!!!!!!!!! I thought I had it solved, but when I exit
Outlook
and
come back in, it reverts back to the Distribution Lists without the
list
of
names!!! I've now imported them twice and each time I exit and
return,
they're gone. Why?!
:
Thannks Russ and Brian. Before receiving your reply (system
sometimes
works
a bit slow), I checked the article referred to in a previous post
(Export
Outlook Contacts). Once I got the concept I tried this approach
and
it
worked (which seems a bit easier to expain FYI):
Went into the old computer, Outlook, Open, selected Outlook Data
File,
which
brought up the backup file. I right clicked on it and copied it,
then
pasted
it into a folder in My Documents (I titled Outlook files). Then I
burned
it
to a CD, took it to the other computer, copied it to My Documents
on
the
new
computer and then followed the instructions for importing in
Outlook.
Apparently importing works fine - exporting is the problem.
The frustration this erroneous information caused ... well, I work
in
a
church, and, as the old saying goes, "It's enough to make a
preacher
cuss!"
not to mention the several new gray hairs I'm sure popped out in
the
process.
I have distribution lists with 100+ names. I'm happy to say,
they're
all
there now. I do web work. Changing those instructions isn't that
major!
Come on, Microsoft!!!!!!!
Thanks again. Without your guidance and support, I don't know what
I
would
have done.
Sincerely,
Sharon Fink
:
That's rather a lot to sift through for one simple answer.
To open your old PST file that you have copied, just use the File
Open >
Outlook Data File command. Then you can copy any information you
want
into
your new installation's PST file.
To use a PST file from an earlier installation and set it to be
the
default
for your current installation of Outlook:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to
exit
the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail
accounts
- Select the PST you just added in the "Deliver New e-mail to the
following
location" dropdown (it will most likely appear just below the
current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst
folder
while in Folder View and select "Close <foldername> Folders"). If
you
have
any information in your former PST that you'd like to transfer to
your
new
default PST, you can drag and drop from one to the other before
you
close
the old one.
--
Russ Valentine
[MVP-Outlook]
That sounds possible. Would you please elaborate on how to do
that?
http://www.howto-outlook.com/howto/backupandrestore.htm
Jann J said:Thanks Russ.
I've managed to copy the file. I have opened the information into outlook
but it now has 2 different versions of everything - Personal folders. One
which is empty and the other which has my info. I have tried to delete the
empty one but it appears to be the system version which can't be deleted.
Is
there a way of copying the info in that doesn't cause duplication of all
the
folders?
Russ Valentine said:It's not hard at all. You copy Outlook data files using Windows Explorer
when Outlook is closed.
--
Russ Valentine
[MVP-Outlook]
Jann J said:I have been following through all of these postings as I am having the
same
trouble with copying my stuff from an old computer to the new one.
When you say "copy" the outlook file how do I do that? I may be being
obtuse
but there is no "copy" option.
If I follow Sharon's instructions about opening a data file which
brings
up
the outlook.pst, when I right click and copy it doesn't work as it says
another application has part of the file locked! Same thing happens if
I
try
send to!
It really shouldn't be this hard should it?
:
There are at least 20 more questions you have introduced in this post,
none
with an adequate background to permit an answer. To what "hidden file"
are
you referring?
If you have a duplicate Personal Folders file that you cannot close,
then
you have a corrupt profile--one of the other "benefits" of following
the
Help File's incorrect instructions for importing and exporting. If so,
to
get rid of the duplicate you would need to create a new profile and
follow
the instructions I posted for setting it to use your previous Outlook
data
file.
--
Russ Valentine
[MVP-Outlook]
I did. Thanks. Now it appears to remain when I exit and return.
Does the program utilize both files (the one in My Documents that I
copied
from the old computer and the hidden file)? When I tried to delete
the
one
in My Documents when Outlook was running, it wouldn't let me because
it
said
it was in use. If I delete it when I close Outlook, will that cause
a
problem? Also, if it's going to continue to use it, I want to make
sure
I
back it up and know what to do if I need to restore,what with that
file
and
the hidden file.
One more question and then I promise you won't hear from me again...
in
the
process of trying to get the information into the system, apparently
I
enadvertantly copied a duplicate set of Personal Folders. Is it
possible
to
delete that second set? I've tried right clicking, delete key, etc.
and
nothing seems to work. I guess it isn't a big deal. Just used to
getting
rid
of things I don't need to save space.
Thanks so much for your patience. After working with this on three
different computers...well, time for a break.
Sharon
:
As expected.
Please just follow the advice we give. Trust me. It works. Reread
my
posts
and follow the advice.
--
Russ Valentine
[MVP-Outlook]
HELP!!!!!!!!!!!!! I thought I had it solved, but when I exit
Outlook
and
come back in, it reverts back to the Distribution Lists without
the
list
of
names!!! I've now imported them twice and each time I exit and
return,
they're gone. Why?!
:
Thannks Russ and Brian. Before receiving your reply (system
sometimes
works
a bit slow), I checked the article referred to in a previous
post
(Export
Outlook Contacts). Once I got the concept I tried this approach
and
it
worked (which seems a bit easier to expain FYI):
Went into the old computer, Outlook, Open, selected Outlook Data
File,
which
brought up the backup file. I right clicked on it and copied
it,
then
pasted
it into a folder in My Documents (I titled Outlook files). Then
I
burned
it
to a CD, took it to the other computer, copied it to My
Documents
on
the
new
computer and then followed the instructions for importing in
Outlook.
Apparently importing works fine - exporting is the problem.
The frustration this erroneous information caused ... well, I
work
in
a
church, and, as the old saying goes, "It's enough to make a
preacher
cuss!"
not to mention the several new gray hairs I'm sure popped out in
the
process.
I have distribution lists with 100+ names. I'm happy to say,
they're
all
there now. I do web work. Changing those instructions isn't
that
major!
Come on, Microsoft!!!!!!!
Thanks again. Without your guidance and support, I don't know
what
I
would
have done.
Sincerely,
Sharon Fink
:
That's rather a lot to sift through for one simple answer.
To open your old PST file that you have copied, just use the
File
Open >
Outlook Data File command. Then you can copy any information
you
want
into
your new installation's PST file.
To use a PST file from an earlier installation and set it to
be
the
default
for your current installation of Outlook:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK
to
exit
the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing
accounts
- Select the PST you just added in the "Deliver New e-mail to
the
following
location" dropdown (it will most likely appear just below the
current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that
pst
folder
while in Folder View and select "Close <foldername> Folders").
If
you
have
any information in your former PST that you'd like to transfer
to
your
new
default PST, you can drag and drop from one to the other
before
you
close
the old one.
--
Russ Valentine
[MVP-Outlook]
That sounds possible. Would you please elaborate on how to
do
that?
http://www.howto-outlook.com/howto/backupandrestore.htm