'Jack' wrote, in part:
| when the failure happened I switched on the drive read some information
from
| it and then did not require to use it for some time when I returned to the
| drive. using My computer and double clicking on the drive icon I got the
| message "windows explorer has encountered a problem and is now closing.
when
| the screen refreshed the drive icon was gone. I rebooted the PC and it is
not
| sensing the drive
_____
You really should get a replacement from the manufacturer since it is clear
SOMETHING failed. And you are not going to get it working yourself.
That still leaves you with the problem of recovering the data on the drive
(if you don't have a backup.)
Another post in reply to your question suggested removing the drive from the
enclosure. That seems like a good move. Once you have it plugged into an
IDE cable, you can recover the data, as it is more likely that the problem
is a power supply fault rather than a hard drive failure, and failure of the
USB interface could be more likely than failure of the drive. If it IS a
hard drive failure (perhaps even caused by a power supply failure, then
recovery of the data will be between expensive and VERY expensive, depending
on whether only the controller on the hard drive needs replacing, or whether
more heroic measures, requiring a clean room, are necessary.
Bottom line... post your question in a hardware newsgroup or contact the
manufacturer. And while you are at it, work on how you present the problem.
All you KNOW is
the fan doesn't turn
the power supply indicator light is on
immediately after the fan stopped, you successfully read data from the
drive
later your system (BIOS?) could not detect the drive.
An important detail you have NOT included is whether a USB device is now
missing, as a USB connectivity failure would certainly isolate the drive
from the rest of the system.
Another thing to check is whether the drive spins up when power is applied.
Don't make assumptions that it has anything to do with heat. Leave that to
the manufacturer when you ask for a replacement.
Phil Weldon
| well I know the fan failed because it stopped turning. The power light is
| still on
| when the failure happened I switched on the drive read some information
from
| it and then did not require to use it for some time when I returned to the
| drive. using My computer and double clicking on the drive icon I got the
| message "windows explorer has encountered a problem and is now closing.
when
| the screen refreshed the drive icon was gone. I rebooted the PC and it is
not
| sensing the drive
| --
| Jack