Converting non-unicode data files to unicode data files

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Guest

I'm trying to upgrade a client from office 2000 to 2003. I am running XP Pro
SP1 Multilingual version. When I finish the upgrade the title and
attachments on his archived mail, shows wingdings. He is using an old pst
file for his archive, That is non-unicode. This only happens to his mail
that is sent in japanese, all of his english mail is fine. I've tried to
convert, to upgrade, a clean install. Is there anything else i can do.
 
David J. Monnin said:
I'm trying to upgrade a client from office 2000 to 2003. I am
running XP Pro SP1 Multilingual version. When I finish the upgrade
the title and attachments on his archived mail, shows wingdings.
He is using an old pst file for his archive, That is non-unicode.
This only happens to his mail that is sent in japanese, all of his
english mail is fine. I've tried to convert, to upgrade, a clean
install. Is there anything else i can do.
Click to expand...

If you create a Unicode PST and copy a faulty message to that PST, do the
characters change?
 
David J. Monnin said:
The Japanese characters change to wingdings. The english characters
are fine.
Click to expand...

Hmm... Well, I'm afraid I don't know much about multilingual feaures, never
having had occasion to use them.
 
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