control panel

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Guest

HI can anyone tell me why my control panel is now being unresponsive? i click
on it to open it, it then flashes onto the screen and then goes away, its
really driving me mad. I contacted dell support who took me through a system
restore that was yesterday - it did work for a while and now its doing it
again. I have run the virus scan and apart from some unwanted cookies there
is nothing wrong?

Rebecca
 
rebeccaw said:
HI can anyone tell me why my control panel is now being unresponsive? i
click
on it to open it, it then flashes onto the screen and then goes away, its
really driving me mad. I contacted dell support who took me through a
system
restore that was yesterday - it did work for a while and now its doing it
again. I have run the virus scan and apart from some unwanted cookies
there
is nothing wrong?

What changes did you make to the system between the time it worked and when
it didn't? When you say system restore do you mean using the System Restore
feature in Vista or some sort of system recovery that was provided by Dell?
Did you try it again after the problem happened a second time?

Also note that a virus scan doesn't catch all malware. Have you checked
with Defender and several other programs such as Ad-Aware SE and SpyBot S&D?
 
Rock said:
What changes did you make to the system between the time it worked and when
it didn't? When you say system restore do you mean using the System Restore
feature in Vista or some sort of system recovery that was provided by Dell?
Did you try it again after the problem happened a second time?

Also note that a virus scan doesn't catch all malware. Have you checked
with Defender and several other programs such as Ad-Aware SE and SpyBot S&D?

HI

thanks for your help i was really starting to think i was struggling on my
own, i did the system restore in vista, i didnt think i had made any changes
from it working to it not working however when i turned it on this morning
that big pop up box thing came up - the one that says what i can do with the
computer and now the control panel is working again and the screen in screen
is the same as it was before. i know i had turned the pop up box off so i
will leave it on now hopefully this was the problem (although i am not sure
how) and it will continue to work. i have just checked on windows deffender -
it wasnt turn on so i am running it now

rebecca :-) >
 
HI

thanks for your help i was really starting to think i was struggling on my
own, i did the system restore in vista, i didnt think i had made any
changes
from it working to it not working however when i turned it on this morning
that big pop up box thing came up - the one that says what i can do with
the
computer and now the control panel is working again and the screen in
screen
is the same as it was before. i know i had turned the pop up box off so i
will leave it on now hopefully this was the problem (although i am not
sure
how) and it will continue to work. i have just checked on windows
deffender -
it wasnt turn on so i am running it now


Not sure I understand what you are saying here, but good luck and post back
if you have any more questions.
 
it might help us in understanding in the event this problem comes up again as to what exactly this

pop up box thing

was and exactly what it said.



(e-mail address removed)





Rock said:
What changes did you make to the system between the time it worked and when
it didn't? When you say system restore do you mean using the System Restore
feature in Vista or some sort of system recovery that was provided by Dell?
Did you try it again after the problem happened a second time?

Also note that a virus scan doesn't catch all malware. Have you checked
with Defender and several other programs such as Ad-Aware SE and SpyBot S&D?

HI

thanks for your help i was really starting to think i was struggling on my
own, i did the system restore in vista, i didnt think i had made any changes
from it working to it not working however when i turned it on this morning
that big pop up box thing came up - the one that says what i can do with the
computer and now the control panel is working again and the screen in screen
is the same as it was before. i know i had turned the pop up box off so i
will leave it on now hopefully this was the problem (although i am not sure
how) and it will continue to work. i have just checked on windows deffender -
it wasnt turn on so i am running it now

rebecca :-) >
 
Hi

I believe that the OP is referring to the window that opens
on new installs that tell you what vista can do. It has icons for
control panel mail etc.


it might help us in understanding in the event this problem comes up again
as to what exactly this

pop up box thing

was and exactly what it said.


(e-mail address removed)



Rock said:
What changes did you make to the system between the time it worked and
when
it didn't? When you say system restore do you mean using the System
Restore
feature in Vista or some sort of system recovery that was provided by
Dell?
Did you try it again after the problem happened a second time?

Also note that a virus scan doesn't catch all malware. Have you checked
with Defender and several other programs such as Ad-Aware SE and SpyBot
S&D?

HI

thanks for your help i was really starting to think i was struggling on my
own, i did the system restore in vista, i didnt think i had made any changes
from it working to it not working however when i turned it on this morning
that big pop up box thing came up - the one that says what i can do with the
computer and now the control panel is working again and the screen in screen
is the same as it was before. i know i had turned the pop up box off so i
will leave it on now hopefully this was the problem (although i am not sure
how) and it will continue to work. i have just checked on windows
deffender -
it wasnt turn on so i am running it now

rebecca :-) >
 
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