Control panel problem

  • Thread starter Thread starter Gaga6
  • Start date Start date
G

Gaga6

I'm having a big problem using Control Panel.

Whenever I click on something in the control panel, I get a message that
Windows Explorer has encountered a problem and needs to close. It happens
all the time, which makes doing anything with the control panel useless.
When I click on the message, it says something about ntdll.dll...

Any help, please?

Helen
 
Gaga6 said:
I'm having a big problem using Control Panel.

Whenever I click on something in the control panel, I get a message
that
Windows Explorer has encountered a problem and needs to close. It
happens all the time, which makes doing anything with the control
panel useless. When I click on the message, it says something about
ntdll.dll...

Any help, please?

Helen
Click to expand...

Try this MS Knowledge Base article:

You receive an "Error occurred while Windows was working with the
Control Panel file" error message when you open Control Panel in
Windows XP SP2 -
http://support.microsoft.com/default.aspx?scid=kb;en-us;892890

Malke
 
Did what the knowledge base article said. It said to remove Visual IP
InSight from the list of programs. I don't have that on the list.

Any other suggestions?

Thanks,
Helen
 
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