Control Panel gone -and possible virus

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Two problems -- 1. When my friend's computer starts up there is a message
saying "infected item" win32/hostblock. It does not tell you how to
get rid of it, but just says to close the window. The computer has
Computer Associates antivirus program and when I run it -- it says
everything is ok. I think this hostblock has caused problem number 2.

2. The Control Panel is gone -- I've tried several suggestions to get back
the
control panel that disappeared but nothing has worked. I tried start, run,
control.exe -- didn't work. I tried
system restore six times and even went back to August 2007 and the
computer tells me there aren't any restore points. I keep getting
the message that the control panel is a restricted program and to
check with my computer administrator. Now a new problem has begun with the
clock. If I right click on the
clock in the taskbar to change it -- the computer tells me that the
program is restricted and to check with my computer administrator.

The computer is running Win XP, SP2 so I thought if I reinstalled
Windows XP, it might fix the problem but my friend misplaced the Win
XP CD.

Any suggestions?
 
RB said:
Two problems -- 1. When my friend's computer starts up there is a message
saying "infected item" win32/hostblock. It does not tell you how to
get rid of it, but just says to close the window. The computer has
Computer Associates antivirus program and when I run it -- it says
everything is ok. I think this hostblock has caused problem number 2.

2. The Control Panel is gone -- I've tried several suggestions to get back
the
control panel that disappeared but nothing has worked. I tried start, run,
control.exe -- didn't work. I tried
system restore six times and even went back to August 2007 and the
computer tells me there aren't any restore points. I keep getting
the message that the control panel is a restricted program and to
check with my computer administrator. Now a new problem has begun with the
clock. If I right click on the
clock in the taskbar to change it -- the computer tells me that the
program is restricted and to check with my computer administrator.

The computer is running Win XP, SP2 so I thought if I reinstalled
Windows XP, it might fix the problem but my friend misplaced the Win
XP CD.

Any suggestions?
Click to expand...

Win32/Hostblock Family
http://www.ca.com/us/securityadvisor/virusinfo/virus.aspx?id=39376
Virus Encyclopedia Search Results
http://www.trendmicro.com/vinfo/virusencyclo/default2.asp?NAV=36&m=q&virus=Bagle&alt=Bagle
Recover my Control Panel
http://aumha.net/viewtopic.php?t=29265&highlight=&sid=18b65b2dd554f2972e8b0d6389734730

Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.


Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Download the FileMon to see the Running Processes in realtime from here:

http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx
Or Process Explorer :
http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx

Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to:
http://www.spywareinfo.com/~merijn/downloads.html
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7
http://www.bleepingcomputer.com/tutorials/tutorial42.html

HTH.
nass
 
Back
Top