continually reboots

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Guest

I unplugged my XP Pro PC for about a week. Plugged it into a different
location. Now every time I turn it on, I’m asked: safe mode, last known
configuration, or normal. I’ve tried each of those. Safe mode will come up
ok. But I’m never successful in getting into Windows the correct way. The
PC was just fine before I’d unplugged it. I’m using the correct power cord
that came with the PC. The PC had all updates to include Norton. I’m sure
that it is probably something simple. Please help me get past this problem.
 
When the computer boots press F8 and disable the "Automatically
Reboot..." option. That will or should cause Windows to halt and
produce a bugcheck error message (Blue Screen) instead of rebooting.
From the information in the error message you may be able to determine
the cause of the problem.

John
 
Yikes... You are aware that the newest vulnerability for all windows 2000+
platforms includes a mouse vulnerability where your windows will continually
reboot over and over. Not talking about that are you?
 
I do not believe that the mouse is involved because I never get a chance to
use the mouse. I’m just using the keyboard. After the black Windows XP
screen displays for a few seconds, a blue screen (not the Welcome screen)
containing text flashes then disappears quickly before I get a chance to read
the blue screen, then the black screen stating basically that perhaps a
power/reset occurred & I should select the before mentioned options that
after selecting bring me back to this repetitive process. I’ve tried using
the Pause/Break key to stop the blue screen long enough for me to read but
have not been successful in stopping that screen – it is fast. Plus I’m not
sure if that is the correct key to use since it is not working. Is their a
function key that would pause the screen for me to read?
 
I’ve tried unsuccessfully the following keys: Pause/Break, Esc, ctl/break.
I’ve also tried unsuccessfully to capture the screen using: print screen &
ctl/c.

I did finally see the screen by continually pressing F8 key after booting
until the “Advanced Startup Options for Windows†screen displayed whereby I
selected “Disable Auto restart on system failure†& then the blue screen with
text displayed & stopped during the display whereby I was able to read the
text, but the screen did not give me a means to advance past that screen, so
I powered off. The following is the text from that blue screen:

“A problem has been detected & windows has been shut down to prevent damage
to your computer. If this is the 1st time you’ve seen this stop error
screen, restart your computer. If this appears again, follow these steps:
Run a system diagnostic utility supplied by the hardware manufacturer. In
particular, run a memory check, & check for faulty or mismatched memory. Try
changing video adapters. Disable or remove any newly installed hardware &
drivers. Disable or remove any newly installed software. If you need to use
Safe Mode to remove or disable components, restart your computer, press F8 to
select Advanced Startup Options, & then select Safe Mode. Technical
information: Stop. Oxoooooo7F ox00000000 0x00000000 0x00000000 ox00000000.
Beginning dump of physical memory.â€

I’ve not tried to follow the above screen text because when I took my PC to
a help counter person and they plugged it in, my problem did not happen & the
PC worked just fine. But when I took the PC home & turned it on, my same
problem repeats. I’ve tried to figure why this happens. The only difference
is that the help counter did not use my power cord, they used their’s. So I
took my power cord to a help counter where they tested the cord & stated the
cord is ok. Anybody got a suggestion as to why different results?

The device manager does not show any conflicts/problems.
 
If the computer worked fine at the computer repair shop and it doesn't
at your house then maybe something got loose when the computer was
transported. Open the computer and reseat the devices and cables. Also
reseat the RAM, these 0x7F errors can be RAM related, you might want to
run a RAM test on the machine. The only other remotely slim possibility
might be that the computer was plugged into a conditioned power source
(UPS) at the computer shop and that it wasn't affected by power
fluctuations that might be present in your area, that is extremely
unlikely but it could be an explanation as to why the computer worked
fine at the shop.

If the computer boots fine and runs well in Safe Mode then work on
disabling the startup items and services to see if you can find a piece
of software or device driver that might be causing the problem.

Other than that you can search through these and see if you can find a
fix or explanation to your problem:

http://search.yahoo.com/search?ei=U...0x00000000,+0x00000000,+0x00000000)&x=71&y=15

By the way, these are zeros in the bugcheck error message, not the letter o.

John
 
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