continual OE5 error

  • Thread starter Thread starter Rich
  • Start date Start date
R

Rich

I did a recent installation of IE55sp2 in Win98SE.
Problem is that I'm getting an ongoing error message everytime I try to
start OE5. It says:
The Address Book failed to load. Outlook Express is incorrectly configured,
please re-install.

After this message appears, OE5 loads. So I try to access the inbox folder
an I get:
There was an error opening this message. An error has occurred.

I have reinstalled OE5 three times now and I get the same message.... even
after re-installing the entire IE55sp2 files! The source files I'm using are
reliable because I have used them numerous times off of a CD in the past.
Any helpful thoughts on this? TIA

ps: (IE55 is working fine btw)
 
Rich said:
I did a recent installation of IE55sp2 in Win98SE.
Problem is that I'm getting an ongoing error message everytime I try
to start OE5. It says:
The Address Book failed to load. Outlook Express is incorrectly
configured, please re-install.

After this message appears, OE5 loads. So I try to access the inbox
folder an I get:
There was an error opening this message. An error has occurred.

I have reinstalled OE5 three times now and I get the same message....
even after re-installing the entire IE55sp2 files! The source files
I'm using are reliable because I have used them numerous times off of
a CD in the past. Any helpful thoughts on this? TIA

ps: (IE55 is working fine btw)
Click to expand...

Address Book Does Not Load
http://support.microsoft.com/?kbid=274745

Address Book Failed to Load
http://support.microsoft.com/?kbid=269777

Address Book Failed to Load, Outlook Express Is...: It also applies to IE6
http://support.microsoft.com/?kbid=191946

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
Rich said:
Frank, about your options you provided here:
The link <http://support.microsoft.com/?kbid=269777> didn't provide
the right answer since the check box was already checked off.
But <http://support.microsoft.com/?kbid=274745> worked!
I removed the wab5 registry key as instructed, reinstalled OE5 and
now the address book loads and works like a charm.
Many thanks for your research and extra effort! :-)
Click to expand...

Thanks for the feedback.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
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