continual flashing or video resetting in outlook

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have a problem with my outlook "flickering". It is almost like blinking in
that you see the screen for a second and then it goes black and then back and
forth. This mainly happens only when viewing my email, meaning I can use my
calendar, etc without this problem. It is not specific to one file box or
another in the email setting. It happens in all the different boxes. I can
double click on the email and open it and that circumvents the flickering,
however as soon as I return to the preview pane, the flickering starts in
again.

Initially I had thought it was my monitor going out, but once I realized the
incident was only related to outlook, that eliminated that. I have tried the
"fix" feature from microsoft (can't remember if it is in the help section or
on the website or on the disk) with no success. I have uninstalled office
and reinstalled it with no success. I have run numerous virus scans, etc
with no luck either. I really am at a loss as to why this happens. I am
current on all of my XP and Office Pro downloads including all the service
packs.

Please, someone help me!! I have gotten to the point that I almost prefer
to go to my email provider's website to check my email than use outlook.
Thanks in advance for ANY suggestions or ideas you may have to offer.
 
I stand corrected, slightly. It now happens throughout all of Outlook
although it started with just my email. This has almost acted as a worm or
virus as it started very spuratically and has increased in frequency over
time. I've been dealing with some form of this problem for at least the last
6 months and possibly up to the last year.
 
Hi,

Could we try this step-

1.Get into C:\Program Files\Microsoft Office\OFFICE11\Outlook.exe .
2.Right click on Outlook.exe.
3.Click on Properties -> Click on Compatibility .
4.Uncheck Run in 256 colours under display settings .
5.Click on Apply and Ok.

Restart the machine and try again.

Thanks,

Mittu
 
Thank you very kindly for your suggestion. I did as you said up to uncheck
the run in 256 colors because it was not checked. Should I check it then
restart then uncheck it and restart or will that do anything?

Thanks for the help.
Cheryl
 
Hi,

So under the 'Compatibility' tab, we have all the items unchecked?
It is important that all the fields are de-selected under the Compatibility
tab.

Also, make sure that your screen resolution is 1024*768 or 800*600 (Control
Panel>Display> Settings).

Thanks,

Mittu
 
Correct. All items under the compatability tab are unchecked. Also, my
screen resolution is at 1024 x 768. Rather puzzling isn't it?!?!
 
I had a similar problem, cured by uninstalling vid drivers, reverting to vga
mode, then using a driver cleaner to remove all the nvidea or ati drivers
(cannot remember which) prior to reinstalling vid drivers.
You may be able to test for this by booting the PC into vga mode and testing
 
Back
Top