Continual conflict/errors with Outlook/Outlook Express on startup

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Guest

Hello,

I have Outlook AND Outlook Express set to come up automatically on startup.
For quite some time now, I sometimes get an error message, saying something
to the effect of "switch identities" being turned on in one application,
which is conflicting w/ the other. What can/should I do in either program to
fix this?

Lately (not sure this is related), OE isn't coming up at all -- w/ some
Microsoft message coming up saying it had to be shut down (I copied down as
much of the technical info as I could today, and it was saved even to a
'.txt' file in \Temp, but when I submitted the info to MS, the file went
away!) I did write down some specifics, if it would help anyone... For
instance, it mentioned MSIMN.exe, and various "exception" info...

Thanks!

Mark H.
 
MSIMN.EXE is the Outlook Express executable file...named when the product was
called "Internet Mail and News".

May I ask why you are having both Outlook and Outlook Express come up at
startup? Also, what versions of each are you using, and which is set to be
your default e-mail program? Lastly, have you made any changes to your
system lately that may have caused these issues, like installing Windows or
Office updates?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
Thanks, Jocelyn!

Well, I am using both programs because I want to be able to check multiple
email accounts. (I recently discovered that one can do multiple accounts, but
I haven't yet had the courage to try adding others... because once I do, they
will "suck" the emails out of the ISP, and it doesn't work (or work right), I
will lose them forever!)

My Outlook is 2002 (10.2627.2625), and OE is: version 6.00.2900.2180.
Outlook is the default.

I have installed (and keep updated) McAfee anti-virus and 2 spyware util's
-- one of which I think has caused problems, altho it's award-winning (PC
Tools' Spyware Doctor).

What about the "switch identities" error?

Thanks!

Mark H.
 
No clue about the switch identities error -- that's an Outlook Express thing
and since Outlook and OE are completely different programs, I am not an OE
expert :-)

Both programs can handle multiple e-mail accounts. You just need to figure
out how to set them up to "Leave a copy of the message on the server". If
for some reason they happen to disappear from the server, you can always
forward them back from Outlook or OE; just temporarily disable automatic
checking for new mail and forward the messages to yourself at the same e-mail
address. I would choose one program and stick with it. If your virus
scanner is scanning e-mails for viruses, disable the e-mail scanning...it
causes more trouble than it's worth.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
(OK, thanks again, Jocelyn! But I will check the box "No" concerning the
"Switch identities" thing, since that's still a bother... altho the whole
thing is sporadic! (Just now I booted up and both programs came up w/out a
hitch!)

Thanks for all your peripheral advice, though -- I appreciate it! :-)

Mark H.
 
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