continous reboot when checking disk

  • Thread starter Thread starter Mike
  • Start date Start date
M

Mike

Hi

When my PC with Windows XP reboots, it shows disk D: needs to be
checked. Then it fails to successfully check. It reboots again. Then
fail to successfully check D disk.
I skip the disk check, when it shows on blue screen. Then I use
"cmd". I type chkdsk d:. It reboots again.
How to fix it? It seems my data on D: disk are still there and
ok. But it feels very werid.

Thank you very much for help in advance.

Mike
 
Hi

  When  my PC with Windows XP reboots, it shows disk D: needs to be
checked. Then it fails to successfully check. It reboots again. Then
fail to successfully check D disk.
    I skip the disk check, when it shows on blue screen. Then I use
"cmd". I type chkdsk d:. It reboots again.
     How to fix it?  It seems my data on D: disk are still there and
ok.  But it feels very werid.

Thank you very much for help in advance.

Mike
Click to expand...


When I reboot my pc with Windows XP in safe mode hitting F8, it
cannot reboot. If it runs on normal mode, and it fails on disk
checking D: disk.

Mike
 
Mike said:
When I reboot my pc with Windows XP in safe mode hitting F8, it
cannot reboot. If it runs on normal mode, and it fails on disk
checking D: disk.
Click to expand...


Is there is anything on the D drive? If so, can you back it up on to an
external drive? If so, then you should do it quickly and then try
reformatting the D drive so that the process can delete anything on it
that is stopping you from checking it.

hth
 
From: "Mike"<[email protected]>

| Hi

| When my PC with Windows XP reboots, it shows disk D: needs to be
| checked. Then it fails to successfully check. It reboots again. Then
| fail to successfully check D disk.
| I skip the disk check, when it shows on blue screen. Then I use
| "cmd". I type chkdsk d:. It reboots again.
| How to fix it? It seems my data on D: disk are still there and
| ok. But it feels very werid.

| Thank you very much for help in advance.

Obtain the hard disk diagnostic from the hard disk manufacturer and create a CDROM and
boot from it.

For example:
IBM/Hitachi - Drive Fitness Test
Western Digital - WD Diagnostics
SeaGate - SeaTools
Click to expand...



Good advice and if the diagnostic finds any problems
the drive needs to be replaced.

No matter what...I'd be sure to back up all the needed data on the drive.

You can boot with a live Linux CD and copy your data to an external drive.


BTW: If the mfg's diagnostic does not find a problem
then boot the machine with your XP CD

and run chkdsk /r from the repair console
 
Mike said:
Hi

When my PC with Windows XP reboots, it shows disk D: needs to be
checked. Then it fails to successfully check. It reboots again. Then
fail to successfully check D disk.
I skip the disk check, when it shows on blue screen. Then I use
"cmd". I type chkdsk d:. It reboots again.
snip
Click to expand...

Mike,

What exactly do you mean by "fails to successfully check"?

What happens EXACTLY? What appears on the screen? Are there any error
messages?

Please tell us in detail what occurs.

As Mike suggested, do a diagnostic of the hard drive. The Hitachi (IBM)
Drive Fitness test (DFT) will work with most drives.
http://www.hitachigst.com/support/downloads/#DFT

The user guide for DFT is here:
http://www.hitachigst.com/hdd/support/downloads/Dft32_User_Guide_415.pdf

If you have an internal floppy drive, you can download and run the
"Diskette Creator" to make a bootable floppy disk with DFT on it, then
set the BIOS boot order to start from floppy first, insert the diskette
and start the computer, then follow the prompts to select the drive and
run the Long Test.

Otherwise you need to download the "CD Image" which is an .iso file,
then use image-burning software to burn the .iso to a bootable CD....
create the CD, set your BIOS boot order to boot from CD first, and boot
from the CD, then run the Long Test.

If you need software to burn the .iso CD image to a CD, go here:
http://www.terabyteunlimited.com/downloads-free-software.htm

Download "BurnCDCC" to your hard drive:
http://www.terabyteunlimited.com/downloads/burncdcc.zip
then run it, select the .iso file you downloaded from Hitachi, insert a
blank CD-R disc in your burner, and it will make the bootable DFT CD.
 
Hi

When my PC with Windows XP reboots, it shows disk D: needs to be
checked. Then it fails to successfully check. It reboots again. Then
fail to successfully check D disk.
I skip the disk check, when it shows on blue screen. Then I use
"cmd". I type chkdsk d:. It reboots again.
How to fix it? It seems my data on D: disk are still there and
ok. But it feels very werid.

Thank you very much for help in advance.

Mike
Click to expand...

Is is possible that your computer is overheating? If the processor fan
is not spinning or there are lots of dust bunnies built up in your
computer, it may be overheating which could cause the unexpected
shutdown/reboot cycle.

--John
 
Is there is anything on the D drive?  If so, can you back it up on to an
external drive?  If so, then you should do it quickly and then try
reformatting the D drive so that the process can delete anything on it
that is stopping you from checking it.

hth
Click to expand...

Yes, there are very important data in D drive.
I should have back it up wholely. I only back it up for the most
important data like programs, but my whole test data and papers inside
aren't backed up.

After a hour or so when I post the problem, I try to use Windows XP
installing CD to fix XP. But it fails. So I think Windows 7 can solve
this CHKDSK fail problem. But it still fails.

Mike
 
From: "Mike" <[email protected]>

| Hi

|   When  my PC with Windows XP reboots, it shows disk D: needs to be
| checked. Then it fails to successfully check. It reboots again. Then
| fail to successfully check D disk.
|     I skip the disk check, when it shows on blue screen. Then I use
| "cmd". I type chkdsk d:. It reboots again.
|      How to fix it?  It seems my data on D: disk are still there and
| ok.  But it feels very werid.

| Thank you very much for help in advance.

Obtain the hard disk diagnostic from the hard disk manufacturer and create a CDROM and
boot from it.

For example:
IBM/Hitachi - Drive Fitness Test
Western Digital - WD Diagnostics
SeaGate - SeaTools
Click to expand...

Thank you Dave.
My hard disk is from WD****. I guess it is from Western Digital.
Now I have already reinstall Windows 7. I thought it can successfully
CHKDSK. But it cannot. Can you show me how to obtain Western Digital
diagnostic tools? I cannot find it.
Are there two versions of XP and Windows 7 respectively?

Mike Liu
 
Is is possible that your computer is overheating?  If the processor fan
is not spinning or there are lots of dust bunnies built up in your
computer, it may be overheating which could cause the unexpected
shutdown/reboot cycle.

--John
Click to expand...

If it is possible, what kind of tools or methods to vaccum the dust?
thank you John.

Mike
 
Good advice and if the diagnostic finds any problems
the drive needs to be replaced.

No matter what...I'd be sure to back up all the needed data on the drive.

You can boot with a live Linux CD and copy your data to an external drive..

BTW: If the mfg's diagnostic does not find a problem
then boot the machine with your XP CD

and run chkdsk /r from the repair console- Hide quoted text -

- Show quoted text -
Click to expand...

I don't know about Linux. I'll try mfg's disanostic first.
Thank you very much.

Mike Liu
 
:
If it is possible, what kind of tools or methods to vaccum the
dust? thank you John.

Mike
Click to expand...

You can use a monitoring tool like freeware "CoreTemp"
<http://www.alcpu.com/CoreTemp/>
Which will display the current temperature of your CPU.

If you have a desktop machine, all you probably have to do is open
the case and use a vacuum cleaner attachment or a can of compressed
air. A laptop will probably need a can of compressed air. A friend
of mine at the office blew hard into his laptop vent and a puff of
dust came out the other end. His machine ran much cooler after that.
Of course if a fan stops turning, then you'll need a new fan.

HTH,
John
 
John Wunderlich said:
You can use a monitoring tool like freeware "CoreTemp"
<http://www.alcpu.com/CoreTemp/>
Which will display the current temperature of your CPU.

If you have a desktop machine, all you probably have to do is open
the case and use a vacuum cleaner attachment or a can of compressed
air. A laptop will probably need a can of compressed air. A friend
of mine at the office blew hard into his laptop vent and a puff of
dust came out the other end. His machine ran much cooler after that.
Of course if a fan stops turning, then you'll need a new fan.
Click to expand...

Good general advice, of course, John, but if the processor is
overheating, the system would shutdown, not reboot, and would not be
restartable till the processor cooled down, which can take at least some
minutes. The OP's system appears to be rebooting, not totally shutting
down.
Further details from the OP might help.... :)
 
From: "Mike" <[email protected]>

| Hi

|   When  my PC with Windows XP reboots, it shows disk D: needs to be
| checked. Then it fails to successfully check. It reboots again. Then
| fail to successfully check D disk.
|     I skip the disk check, when it shows on blue screen. Then I use
| "cmd". I type chkdsk d:. It reboots again.
|      How to fix it?  It seems my data on D: disk are still there and
| ok.  But it feels very werid.

| Thank you very much for help in advance.

Obtain the hard disk diagnostic from the hard disk manufacturer and create a CDROM and
boot from it.

For example:
IBM/Hitachi - Drive Fitness Test
Western Digital - WD Diagnostics
SeaGate - SeaTools
Click to expand...

I've run Data Lifeguard Tools of Western Digital to diagnose my hard
disk.
My hard disk is WD2500AAKS.
According to its SMART Disk Information, the status is PASS. All
attributes in SMART Disk Information is passed (in green color).
I don't see any "master file table" in this information.
What's the next step? and how to do it (perhaps as you say, to create
a CDROM to boot from it)?
Please help me. Thank you very much in advance.

Mike Liu
 
Mike said:
I've run Data Lifeguard Tools of Western Digital to diagnose my hard
disk.
My hard disk is WD2500AAKS.
According to its SMART Disk Information, the status is PASS. All
attributes in SMART Disk Information is passed (in green color).
I don't see any "master file table" in this information.
What's the next step? and how to do it (perhaps as you say, to create
a CDROM to boot from it)?
Please help me. Thank you very much in advance.
Click to expand...


The SMART information is useless. Run a full scan of the hard drive
with Data Lifeguard Tools....their "long test" that includes checking
the drive surface.

Did you make a Data Lifeguard Tools bootable CD, or did you install a
Windows version of the program?
 
The SMART information is useless.  Run a full scan of the hard drive
with Data Lifeguard Tools....their "long test" that includes checking
the drive surface.

Did you make a Data Lifeguard Tools bootable CD, or did you install a
Windows version of the program?
--
Glen Ventura
MS MVP  Oct. 2002 - Sept. 2009
CompTIA A+http://dts-l.net/- Hide quoted text -

- Show quoted text -
Click to expand...

I've run a full scan with Data Lifeguard tools and it shows a lot of
attribute names including
(Oh, I don't know if I can post an image here)
raw read error rate
spin up time
start/stop count
re-allocated sector count
.....
multi zone error rate.
Their colors are all in green.
And SMART Status of my hard disk (WD2500AAKS-00VSA0) is also "v PASS".
It seems disk is ok.

Do you know how to " make a Data Lifeguard Tools bootable CD"? I
don't see their is an option to do it in Data Lifeguard Tools.
Yes, I am sure I install its Windows version.
Please help me.
Thank you very much in advance.

Mike
 
Good general advice, of course, John, but if the processor is
overheating, the system would shutdown, not reboot, and would not
be restartable till the processor cooled down, which can take at
least some minutes. The OP's system appears to be rebooting, not
totally shutting down.
Further details from the OP might help.... :)
Click to expand...

You'd think that would be the case, but I've seen some co-worker's
machines that had an obvious overheating problem that would shut down
and then immediately reboot. When they shut down they were
performing CPU-intensive functions. After shutdown/reboot the CPU
load was substantially less and the fan was able to cool the
processor sufficiently to keep the machine alive.

FWIW,
-- John
 
John Wunderlich said:
You'd think that would be the case, but I've seen some co-worker's
machines that had an obvious overheating problem that would shut down
and then immediately reboot. When they shut down they were
performing CPU-intensive functions. After shutdown/reboot the CPU
load was substantially less and the fan was able to cool the
processor sufficiently to keep the machine alive.
Click to expand...

Good point....live and learn! Thanks.
 
Good point....live and learn!  Thanks.
--
Glen Ventura
MS MVP  Oct. 2002 - Sept. 2009
CompTIA A+http://dts-l.net/- Hide quoted text -

- Show quoted text -
Click to expand...

Do you know how to "make a Data Lifeguard Tools bootable CD"? I
don't see their is an option to do it in Data Lifeguard Tools.
Yes, I am sure I install its Windows version.
Please help me.
Thank you very much in advance.


Mike
 
Mike said:
Do you know how to "make a Data Lifeguard Tools bootable CD"? I
don't see their is an option to do it in Data Lifeguard Tools.
Yes, I am sure I install its Windows version.
Please help me.
Thank you very much in advance.
Click to expand...

Mike,

You must download and save the .iso file for the CD, from the WD support
site. An ISO is an image file of the CD. Then you must burn the ISO to
a CD. You do NOT copy the .iso to a CD, you must use the image-burning
utility of CD mastering software.

This is the ISO file to download...you can save it on your desktop or a
folder where you can find it:
http://support.wdc.com/download/dlg/Diag504fCD.iso

Now go here:
http://www.terabyteunlimited.com/downloads-free-software.htm

Download BurnCDCC from that page....here is a direct link to the
download:
http://www.terabyteunlimited.com/downloads/burncdcc.zip

Unzip the executable file from the .zip, to your desktop. Put a blank
CD-R disc into your CD burner drive, run BurnCDCC, and select the .iso
file you downloaded, Diag504fCD.iso

When it is completed, you can re-start your computer with the CD in the
drive, select the CD as the first drive in your boot order in the BIOS
setup, and the computer will boot from the CD and start the Data
Lifeguard Tools application.

You will see the following options:
SELECT DRIVE - Choose this option, to select your hard drive.
QUICK TEST - This option tests your drive quickly for any major physical
problems.
EXTENDED TEST - This option checks your drive thoroughly and it can
repair any correctable errors.

Run the Quick Test. If it passes, run the Extended Test. It can take
an hour or longer. The drive should pass both tests if it is OK.

Do NOT run any of the other options in program, as some of them will
overwrite your data.
 
Mike,

You must download and save the .iso file for the CD, from the WD support
site.  An ISO is an image file of the CD. Then you must burn the ISO to
a CD.  You do NOT copy the .iso to a CD, you must use the image-burning
utility of CD mastering software.

This is the ISO file to download...you can save it on your desktop or a
folder where you can find it:http://support.wdc.com/download/dlg/Diag504fCD.iso

Now go here:http://www.terabyteunlimited.com/downloads-free-software.htm

Download BurnCDCC from that page....here is a direct link to the
download:http://www.terabyteunlimited.com/downloads/burncdcc.zip

Unzip the executable file from the .zip, to your desktop.  Put a blank
CD-R disc into your CD burner drive, run BurnCDCC, and select the .iso
file you downloaded, Diag504fCD.iso

When it is completed, you can re-start your computer with the CD in the
drive, select the CD as the first drive in your boot order in the BIOS
setup, and the computer will boot from the CD and start the Data
Lifeguard Tools application.

You will see the following options:
SELECT DRIVE - Choose this option, to select your hard drive.
QUICK TEST - This option tests your drive quickly for any major physical
problems.
EXTENDED TEST - This option checks your drive thoroughly and it can
repair any correctable errors.

Run the Quick Test.  If it passes, run the Extended Test.  It can take
an hour or longer.  The drive should pass both tests if it is OK.

Do NOT run any of the other options in program, as some of them will
overwrite your data.
Click to expand...

Thank you.
I've done what you suggest.
The results for QUICK TEST and Extensive test are all "NO ERRORS
FOUND".
Does this mean I can recover my data?

Mike
 
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