Hello Bill,
You can contact Microsoft directly on this issue.
155609 Cannot Remove a Forgotten Internet Explorer Ratings Password
http://support.microsoft.com/?id=155609
NOTE: In special cases, charges that are normally incurred for support
calls may
be canceled, if a Microsoft Support Professional determines that only a
password
reset will resolve your problem. Normal support costs will apply to
additional support
questions and issues that do not qualify for the specific password reset in
question.
Regards,
Mike Lieser, MCSA, MCSE, CNA
Microsoft Small Business Server Support
Get Secure! -
www.microsoft.com/security
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