contacts won't come up when I click "to" button in new message

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I select "new message" and then click the "to" button, I get an error
that the contacts folder either can't be found or has been deleted. The
users are roaming and have all been set up the same. 22 of them work
properly but 3 give the same error. Is there an easy way to redirect
Outlook/Word (which is editing the email) to both look at the same folder?
Running WinXp/OfficeXP on a 2003 domain.
 
Bob M. said:
When I select "new message" and then click the "to" button, I get an
error that the contacts folder either can't be found or has been
deleted. The users are roaming and have all been set up the same.
22 of them work properly but 3 give the same error. Is there an easy
way to redirect Outlook/Word (which is editing the email) to both
look at the same folder? Running WinXp/OfficeXP on a 2003 domain.
Click to expand...

Click Tools>E-mail Accounts>View or change existing directories or address
books>Next. Select the Outlook Address Book service and click Change.
Remove the incorrect contacts folder references there.
 
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