Contacts vs Address Book

  • Thread starter Thread starter Dana
  • Start date Start date
D

Dana

Our company has just replaced everyone's computers with
new XP machines. These have Office Small Business
(Basic) 2003. When I set up their Outlook, most people
have had not problems with the address book coming up,
but...some HAVE. Their contacts show up, but not in the
address book. They also are showing Personal Address
Book. Any help would be most appreciated.

Thanks.
Dana
 
Have you added the Outlook Address Book to their profiles? Note, Outlook has
not used the PAB for years.
 
Well we are on a network and the employees' settings
transferred to their new machines. I do see personal
mailbox. I don't understand why some and not all have
this. It's a real pain to say the least. Some of these
people have 2 sets of Inbox, Sent, Delete etc.

Dana
-----Original Message-----
Have you added the Outlook Address Book to their profiles? Note, Outlook has
not used the PAB for years.
--
Russ Valentine
[MVP-Outlook]
Our company has just replaced everyone's computers with
new XP machines. These have Office Small Business
(Basic) 2003. When I set up their Outlook, most people
have had not problems with the address book coming up,
but...some HAVE. Their contacts show up, but not in the
address book. They also are showing Personal Address
Book. Any help would be most appreciated.

Thanks.
Dana
Click to expand...


.
Click to expand...
 
So now you are talking about a different problem? Perhaps you should provide
all the details of this upgrade including the information store being used
and all the symptoms you are seeing.
--
Russ Valentine
[MVP-Outlook]
Well we are on a network and the employees' settings
transferred to their new machines. I do see personal
mailbox. I don't understand why some and not all have
this. It's a real pain to say the least. Some of these
people have 2 sets of Inbox, Sent, Delete etc.

Dana
-----Original Message-----
Have you added the Outlook Address Book to their profiles? Note, Outlook has
not used the PAB for years.
--
Russ Valentine
[MVP-Outlook]
Our company has just replaced everyone's computers with
new XP machines. These have Office Small Business
(Basic) 2003. When I set up their Outlook, most people
have had not problems with the address book coming up,
but...some HAVE. Their contacts show up, but not in the
address book. They also are showing Personal Address
Book. Any help would be most appreciated.

Thanks.
Dana
Click to expand...


.
Click to expand...
Click to expand...
 
Everyone on Office 97 (all on LAN) received new computers
with Office 2003. We are running on Small Business
Server, client disk created for everyone (but not used)
as each person was hooked up to the network I opened
Outlook and chose add email account, existing accounts.
Somewhere along the way, some people had personal address
books and some did not. The people that have personal
address books are the ones with the problems. Their
email view shows Personal Email Account, then another
group will show Jackie Email Account. Very strange,
never experienced this before. Hopefully this is enough
info.

Thanks.

Dana
-----Original Message-----
So now you are talking about a different problem? Perhaps you should provide
all the details of this upgrade including the information store being used
and all the symptoms you are seeing.
--
Russ Valentine
[MVP-Outlook]
Well we are on a network and the employees' settings
transferred to their new machines. I do see personal
mailbox. I don't understand why some and not all have
this. It's a real pain to say the least. Some of these
people have 2 sets of Inbox, Sent, Delete etc.

Dana
-----Original Message-----
Have you added the Outlook Address Book to their profiles? Note, Outlook has
not used the PAB for years.
--
Russ Valentine
[MVP-Outlook]
Our company has just replaced everyone's computers with
new XP machines. These have Office Small Business
(Basic) 2003. When I set up their Outlook, most people
have had not problems with the address book coming up,
but...some HAVE. Their contacts show up, but not in the
address book. They also are showing Personal Address
Book. Any help would be most appreciated.

Thanks.
Dana


.
Click to expand...
Click to expand...


.
Click to expand...
 
Are you running against Exchange Server or with local information stores?

--
Russ Valentine
[MVP-Outlook]
Everyone on Office 97 (all on LAN) received new computers
with Office 2003. We are running on Small Business
Server, client disk created for everyone (but not used)
as each person was hooked up to the network I opened
Outlook and chose add email account, existing accounts.
Somewhere along the way, some people had personal address
books and some did not. The people that have personal
address books are the ones with the problems. Their
email view shows Personal Email Account, then another
group will show Jackie Email Account. Very strange,
never experienced this before. Hopefully this is enough
info.

Thanks.

Dana
-----Original Message-----
So now you are talking about a different problem? Perhaps you should provide
all the details of this upgrade including the information store being used
and all the symptoms you are seeing.
--
Russ Valentine
[MVP-Outlook]
Well we are on a network and the employees' settings
transferred to their new machines. I do see personal
mailbox. I don't understand why some and not all have
this. It's a real pain to say the least. Some of these
people have 2 sets of Inbox, Sent, Delete etc.

Dana

-----Original Message-----
Have you added the Outlook Address Book to their
profiles? Note, Outlook has
not used the PAB for years.
--
Russ Valentine
[MVP-Outlook]
message
Our company has just replaced everyone's computers with
new XP machines. These have Office Small Business
(Basic) 2003. When I set up their Outlook, most people
have had not problems with the address book coming up,
but...some HAVE. Their contacts show up, but not in
the
address book. They also are showing Personal Address
Book. Any help would be most appreciated.

Thanks.
Dana


.
Click to expand...


.
Click to expand...
Click to expand...
 
Oh, sorry I forgot that one detail didn't I? We are
running Exchange Server.
-----Original Message-----
Are you running against Exchange Server or with local information stores?

--
Russ Valentine
[MVP-Outlook]
Everyone on Office 97 (all on LAN) received new computers
with Office 2003. We are running on Small Business
Server, client disk created for everyone (but not used)
as each person was hooked up to the network I opened
Outlook and chose add email account, existing accounts.
Somewhere along the way, some people had personal address
books and some did not. The people that have personal
address books are the ones with the problems. Their
email view shows Personal Email Account, then another
group will show Jackie Email Account. Very strange,
never experienced this before. Hopefully this is enough
info.

Thanks.

Dana
-----Original Message-----
So now you are talking about a different problem? Perhaps you should provide
all the details of this upgrade including the information store being used
and all the symptoms you are seeing.
--
Russ Valentine
[MVP-Outlook]
Well we are on a network and the employees' settings
transferred to their new machines. I do see personal
mailbox. I don't understand why some and not all have
this. It's a real pain to say the least. Some of these
people have 2 sets of Inbox, Sent, Delete etc.

Dana

-----Original Message-----
Have you added the Outlook Address Book to their
profiles? Note, Outlook has
not used the PAB for years.
--
Russ Valentine
[MVP-Outlook]
message
Our company has just replaced everyone's
Click to expand...
computers
with
new XP machines. These have Office Small Business
(Basic) 2003. When I set up their Outlook, most people
have had not problems with the address book
Click to expand...
coming
up,
but...some HAVE. Their contacts show up, but not in
the
address book. They also are showing Personal Address
Book. Any help would be most appreciated.

Thanks.
Dana


.



.
Click to expand...
Click to expand...


.
Click to expand...
 
That's what I afraid of. I'm not familiar with Exchange Serve nor with a
groupwide rollout of new client software. Most likely someone in one of the
Exchange groups will be able to help. I wold recommend migrating everyone to
the Outlook Address Book eventually. The PAB is outdated and remains only
for backwards compatibility.
--
Russ Valentine
[MVP-Outlook]
Oh, sorry I forgot that one detail didn't I? We are
running Exchange Server.
-----Original Message-----
Are you running against Exchange Server or with local information stores?

--
Russ Valentine
[MVP-Outlook]
Everyone on Office 97 (all on LAN) received new computers
with Office 2003. We are running on Small Business
Server, client disk created for everyone (but not used)
as each person was hooked up to the network I opened
Outlook and chose add email account, existing accounts.
Somewhere along the way, some people had personal address
books and some did not. The people that have personal
address books are the ones with the problems. Their
email view shows Personal Email Account, then another
group will show Jackie Email Account. Very strange,
never experienced this before. Hopefully this is enough
info.

Thanks.

Dana
-----Original Message-----
So now you are talking about a different problem?
Perhaps you should provide
all the details of this upgrade including the
information store being used
and all the symptoms you are seeing.
--
Russ Valentine
[MVP-Outlook]
Well we are on a network and the employees' settings
transferred to their new machines. I do see personal
mailbox. I don't understand why some and not all have
this. It's a real pain to say the least. Some of
these
people have 2 sets of Inbox, Sent, Delete etc.

Dana

-----Original Message-----
Have you added the Outlook Address Book to their
profiles? Note, Outlook has
not used the PAB for years.
--
Russ Valentine
[MVP-Outlook]
message
Our company has just replaced everyone's computers
with
new XP machines. These have Office Small Business
(Basic) 2003. When I set up their Outlook, most
people
have had not problems with the address book coming
up,
but...some HAVE. Their contacts show up, but not in
the
address book. They also are showing Personal
Address
Book. Any help would be most appreciated.

Thanks.
Dana


.



.
Click to expand...


.
Click to expand...
Click to expand...
 
Not everyone has PAB, but the few that do are a big pain
for sure. Thanks for your help and direction.

Have a good one.

Dana

-----Original Message-----
That's what I afraid of. I'm not familiar with Exchange Serve nor with a
groupwide rollout of new client software. Most likely someone in one of the
Exchange groups will be able to help. I wold recommend migrating everyone to
the Outlook Address Book eventually. The PAB is outdated and remains only
for backwards compatibility.
--
Russ Valentine
[MVP-Outlook]
Oh, sorry I forgot that one detail didn't I? We are
running Exchange Server.
-----Original Message-----
Are you running against Exchange Server or with local information stores?

--
Russ Valentine
[MVP-Outlook]
Everyone on Office 97 (all on LAN) received new computers
with Office 2003. We are running on Small Business
Server, client disk created for everyone (but not used)
as each person was hooked up to the network I opened
Outlook and chose add email account, existing accounts.
Somewhere along the way, some people had personal address
books and some did not. The people that have personal
address books are the ones with the problems. Their
email view shows Personal Email Account, then another
group will show Jackie Email Account. Very strange,
never experienced this before. Hopefully this is enough
info.

Thanks.

Dana
-----Original Message-----
So now you are talking about a different problem?
Perhaps you should provide
all the details of this upgrade including the
information store being used
and all the symptoms you are seeing.
--
Russ Valentine
[MVP-Outlook]
Well we are on a network and the employees' settings
transferred to their new machines. I do see personal
mailbox. I don't understand why some and not all have
this. It's a real pain to say the least. Some of
these
people have 2 sets of Inbox, Sent, Delete etc.

Dana

-----Original Message-----
Have you added the Outlook Address Book to their
profiles? Note, Outlook has
not used the PAB for years.
Click to expand...
wrote
in
message
Our company has just replaced everyone's computers
with
new XP machines. These have Office Small Business
(Basic) 2003. When I set up their Outlook, most
people
have had not problems with the address book coming
up,
but...some HAVE. Their contacts show up, but not in
the
address book. They also are showing Personal
Address
Book. Any help would be most appreciated.

Thanks.
Dana


.



.



.
Click to expand...
Click to expand...


.
Click to expand...
 
Back
Top